Product Trainer and Development Specialist

3 weeks ago


Nanjing, Jiangsu, China BSH Home Appliances Group Full time
Job Title: Product Trainer and Development Specialist

Join our team at BSH Home Appliances Group as a Product Trainer and Development Specialist for the Laundry Care business unit.

Key Responsibilities:

  1. Develop and Maintain Training Materials: Create comprehensive training materials about the Laundry Care portfolio.
  2. Deliver Engaging Training Sessions: Provide interactive training sessions to customers, sales teams, regional trainers, counsellors, and others, ensuring each training is informative and applicable to daily practice.
  3. Assess Training Needs: Identify training needs and customize the training program accordingly, measuring the effectiveness of the training via tests.
  4. Hands-on Training: Provide hands-on training to improve sales skills, using effective demonstrations and needs-based selling techniques.
  5. Livestreaming and Script Development: Develop livestreaming scripts, including demos and answers to frequently asked questions, staying up to date on the latest best practices in the industry.
  6. Feedback Collection and Analysis: Collect and analyze feedback from training participants.
  7. Training Schedules and POSM Materials: Organize and manage training schedules, promote the use of POSM materials, and monitor execution, being the main owner in the BU for field execution.
  8. Best Practices and Field Feedback: Actively collect best practices and feedbacks from the field and share in the BU.

Professional Expertise:

  1. Experience as a Product Trainer: Crafting of training materials, delivering hands-on trainings, and public speaking to diverse audiences.
  2. Effective Communication: Communicating complex information concisely, using metaphors and analogies, and ensuring the most important information 'sticks' and can be applied in daily practice.
  3. Learning Techniques: Leveraging techniques such as storytelling, hands-on activities, and role-playing to make learning effective and enjoyable.
  4. Learner Engagement: Assessing learner needs and adapting presentation style and content.
  5. Technical Consumer Goods Affinity: High affinity with technical consumer goods and understanding consumer/shopper needs.
  6. Self-organization and Flexibility: Self-organized and flexible, with the ability to create a training plan and adapt planning to stakeholder needs.
  7. Native Language and Communication: Native Chinese speaker, able to communicate fluently in English.
  8. Willingness to Travel: Willing to travel approximately 5 working days per month.

Requirements:

  1. Passion for Training: Passionate about training, love for the training platform.
  2. Effective Expression and Communication: Skilled in expressing and communicating, actively promoting effective communication and integration of different perspectives.
  3. Innovative Thinking: Possesses active innovation and contributes new ideas and plans.
  4. Leadership: Has leadership, can lead the team forward, possesses a consumer perspective.
  5. Lifelong Learning: Strong learning ability and willingness to learn, able to continuously learn and develop oneself.
  6. Video Creation: Able to create videos (scripts + filming + editing).
  7. English Proficiency: Proficient in English, able to use it as a work language.


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