Revenue Manager

1 month ago

Tianjin, Tianjin, China Four Seasons Hotels and Resorts Full time
About Four Seasons

Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. Our team of dedicated professionals creates unforgettable moments for our guests, residents, and partners by providing genuine luxury with heart.

We believe in fostering a world-class employee experience and company culture to enable our staff to deliver these exceptional guest experiences. Whether you work with us, stay with us, live with us, or discover with us, we aim to create lasting impressions that will stay with you for a lifetime.

About the Role

The Director of Revenue at Four Seasons Hotel Tianjin is responsible for the overall management of the Reservations Department and Revenue Management activities of the Hotel to achieve budgeted goals. This includes understanding and applying the principles of occupancy and rate to achieve maximum yield.

Your Key Responsibilities
  • Coordinate group inventory and allocations with the Director of Sales and/or Director of Marketing, develop and implement policies and procedures pertaining to the revenue management of reservations function.
  • Operate and manage a Property Management System and monitor Delphi Marketing Management System.
  • Produce/analyze the following reports and recommend/implement appropriate action to maximize revenue: Daily/Weekly Occupancy and revenue Forecasts, Monthly Market Segment Forecast, Booking Pace by Segment, Red Date Analysis, Rooms Inventory Report with Group Displacement, Arrival/Departure Patterns, Phaser Report, RateView Reports, Rate Resistance/Turnaway Report, Suite Inventory Forecast, Month End Suite Analysis, Booking Source Analysis, Data Mining
  • Produce and publish a monthly analysis/report summarizing the month end reservations activity.
What You Bring
  • Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections.
  • Assist with the development of all direct sales presentation material for both travel industry and group sales.
  • Assist in the creation of the annual Marketing Plan and Annual Budget
What We Offer
  • A competitive salary of approximately $120,000 per annum, commensurate with experience
  • A comprehensive benefits package
  • Ongoing training and development opportunities

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