Claims Specialist

1 month ago

Nanjing, Jiangsu, China AIA Full time

About AIA's Mission

AIA is committed to creating a healthier, more sustainable future for everyone.

About the Role

As a Claims Specialist, you will play a critical role in determining the validity and authorizing settlement of individual life insurance claims.

Key Responsibilities

  • Assess and settle individual life insurance claims arising from policies in force
  • Make recommendations on policies and guidelines to individual life insurance claims
  • Liaise with solicitors and other third parties during investigation and negotiation to seek guidance on the course of action that serves the best interest of AIA
  • Process all individual life insurance claims documents timely
  • Answer inquiries relating to claims processing

What You'll Bring

To succeed in this role, you will need strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

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