Claims Specialist-3

2 weeks ago


Nanjing, Jiangsu, China AIA Full time
AIA's Commitment to a Healthier Future

AIA is dedicated to creating a sustainable future for everyone. As a key member of our team, you will play a vital role in shaping this vision.

About the Role

As a Claims Specialist-3, you will be responsible for evaluating the validity of individual life insurance claims and authorizing settlements. Your expertise will be crucial in ensuring that our customers receive fair and timely compensation.

Key Responsibilities
  • Assess and settle individual life insurance claims in accordance with company policies and guidelines
  • Collaborate with solicitors and other third parties to gather information and make informed decisions
  • Process claims documents efficiently and effectively
  • Provide excellent customer service and respond to inquiries in a timely manner

What You'll Bring

To succeed in this role, you will need strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. Your ability to work independently and as part of a team will be essential in delivering high-quality results and meeting customer expectations.
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