Technical Applications Specialist for Customer Engagement

2 months ago


Jinan, Shandong, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

Job Overview

We are seeking a dedicated Technical Applications Specialist to provide expert support in the deployment and enhancement of KLA wafer metrology and inspection solutions within client manufacturing environments. This role involves delivering comprehensive presentations on product functionalities and benefits.

Key Responsibilities

1. Deliver technical applications support throughout the development and implementation phases of KLA's advanced wafer metrology and inspection technologies.

2. Oversee acceptance testing, conduct customer training sessions, establish recipe setups, and manage project execution along with associated pre-sales initiatives. Collaborate with sales teams to evaluate potential applications of our products that align with client requirements. Provide ongoing support by sharing technical insights on specific applications.

3. Communicate regional needs and updates to the product division to ensure alignment and responsiveness.

4. Address field application issues by escalating them to the division and following up to ensure resolution. Tackle complex challenges that necessitate thorough analysis of various factors.

5. Partner with clients and internal divisions to optimize the utilization of wafer inspection systems.

6. Develop Best Known Methods (BKM) and contribute to the publication of technical documentation.

7. Travel to client sites as required to facilitate support and engagement.

Minimum Qualifications

A Master's degree in Physics, Optics, Engineering, or Material Science is preferred, with semiconductor process knowledge considered advantageous.

Demonstrated ability in independent research and problem-solving is essential.

Candidates must be prepared to work in a semiconductor clean room environment.

Strong presentation and report writing capabilities are required, along with excellent project management and leadership skills. Effective communication, organizational, analytical, and interpersonal skills are critical. Proficiency in English for communication via email, conference calls, and in-person meetings is necessary. The ideal candidate will be self-motivated while also being a collaborative team player.



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