Technical Product Support Specialist for eBeam Inspection

2 months ago


Shenzhen, Guangdong, China ASML Full time

Key Responsibilities:

  • Provide on-site product application support to yield engineering, metrology, and Litho teams at customer sites.
  • Develop strong technical relationships with direct customer interfaces.
  • Manage product engagement through regular customer review meetings and drive customer requirements to the Account Team and Regional Product Marketing.
  • Identify and drive solutions to customer technical issues, ensuring timely feedback and satisfaction.
  • Support first-line customer engagement for e-Beam Inspection & Metrology solutions, collaborating with customers daily on technical development.
  • Report and track customer engagement status weekly, escalating critical information to the Account Team and Regional Product Marketing as needed.

Requirements:

  • Hold a Bachelor’s degree in Physical Sciences, Optics, Electrical Engineering, Chemical Engineering, Materials Science, or Mathematics.
  • Possess solid knowledge of inspection & metrology tool usage and customer M&I working experience is preferred.
  • Excel in logical thinking, analytical, and problem-solving skills, with scripting skills in Python or MATLAB being a plus.
  • Develop strong communication, planning, organization, and collaboration skills, with sensitivity to customer site dynamics.
  • Foster strong interpersonal skills and ability to work effectively with diverse cultures.
  • Speak and write fluently in English.


  • Shenzhen, Guangdong, China ASML Full time

    About the Role:ASML eBeam business unit is seeking a highly skilled Field Application Engineer, HMI to join our Sales and Business Development organization. This role will be responsible for providing onsite product application support to customer yield engineering, metrology, and Litho teams.Main Responsibilities:Develop strong technical relationships with...


  • Shenzhen, Guangdong, China Cognex Full time

    Job OverviewCognex is seeking a highly skilled Quality Assurance Specialist to join our team. In this role, you will be responsible for ensuring the quality of our products through thorough inspections and quality control measures.Key Responsibilities:Verify production processes meet quality standards and make inspection recordsIdentify and report any...


  • Shenzhen, Guangdong, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

    About Us3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司 is a leading company in the industry.SalaryThe estimated annual salary for this role is ¥540,000 - ¥720,000 based on national averages and market conditions.Job DescriptionWe are seeking an experienced Customer Support Engineer to join our team.Key...


  • Shenzhen, Guangdong, China Axiom Technologies Full time

    Job DescriptionAxiom Technologies, a leading IT Services partner, is seeking an experienced Desktop Support Officer to join our team. This role offers an exciting opportunity to provide top-notch customer support and technical expertise to medium to large-scale enterprises.About the RoleWe are looking for a skilled professional who can provide exceptional...


  • Shenzhen, Guangdong, China Qorvo Full time

    **Job Summary:**We are seeking a highly skilled Technical Solutions Specialist to join our team at Qorvo. As a Technical Solutions Specialist, you will be responsible for providing in-depth technical assistance to automotive customers in the design and integration of UWB technology, ensuring compliance with Fira and CCC standards.**Key...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    Company OverviewArrow Electronics, Inc. is a leading global provider of products, services, and solutions for industrial and commercial customers.Estimated Salary: $80,000 - $110,000 per year.Job DescriptionPrincipal AccountabilitiesWe are seeking a Technical Solutions Specialist to join our team in Shenzhen, China. As a key member of our sales team, you...


  • Shenzhen, Guangdong, China Nordson Corporation Full time

    Job OverviewNordson Corporation is seeking a Technical Solutions Specialist to assist customers with identifying their technical specifications and determining the necessary documentation for incorporating our products into customer applications.About YouYou will be responsible for preparing engineering drawings, production specifications, and schedules as...


  • Shenzhen, Guangdong, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

    About the RoleWe are seeking a highly skilled Senior Technical Solutions Specialist to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司.Job SummaryThis is a fantastic opportunity for a talented professional to leverage their technical expertise and communication skills to drive success in...


  • Shenzhen, Guangdong, China ASML Full time

    Job SummaryASML is seeking a skilled Technical Documentation Specialist to join our team. The successful candidate will be responsible for creating high-quality product documentation using DITA XML and various authoring tools.Key ResponsibilitiesWrite and edit product documentation in DITA XML using Oxygen XML Author, Adobe FrameMaker, and Microsoft...


  • Shenzhen, Guangdong, China Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo) Full time

    At Spectris Instrumentation and Systems Shanghai Ltd. (MP OpCo), we are seeking an experienced Technical Instrumentation Specialist to join our team. This is a challenging role that requires strong analytical skills, excellent communication abilities, and proficiency in computer/networking systems.About the Role:We are offering a highly competitive salary of...


  • Shenzhen, Guangdong, China 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

    About the RoleWe are looking for a skilled Customer Service Liaison to join our team at 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd/科天国际贸易(上海)有限公司.Key ResponsibilitiesProvide exceptional customer support to our clients.Work closely with our team to resolve customer issues.Analyze and report on customer feedback to improve...


  • Shenzhen, Guangdong, China Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch) Full time

    About the RoleWe are seeking a highly skilled AWS Enterprise Support Specialist to join our team at Amazon Information Service (Beijing) Co., Ltd. (Shanghai Branch). As a Technical Account Manager, you will play a crucial role in fostering our customers' innovative and transformative endeavors across various technologies.Main Responsibilities:Act as a single...


  • Shenzhen, Guangdong, China UPS Full time

    About the RoleThis is an exceptional opportunity to work in a fast-paced environment, supporting senior administrative tasks across our office and warehouse operations.As an Operational Support Specialist at UPS, you will utilize your advanced office support skills, combined with strong analytical, communication, problem-solving, research, and time...


  • Shenzhen, Guangdong, China Qorvo Full time

    Job OverviewWe are seeking an experienced Technical Solutions Specialist to join our team at Qorvo. This role will focus on providing in-depth technical assistance to automotive customers in the design and integration of UWB technology, ensuring compliance with Fira and CCC standards.Key Responsibilities:Offer advanced technical support to automotive...


  • Shenzhen, Guangdong, China Cognex Full time

    Job SummaryAs a Quality Control Specialist at Cognex, you will play a critical role in ensuring the production of high-quality products. Your primary responsibility will be to inspect products in accordance with established standards and make records of any defects or issues.Key Responsibilities1. Conduct thorough inspections of products to ensure they meet...


  • Shenzhen, Guangdong, China TÜV Rheinland Full time

    Job OverviewTÜV Rheinland is seeking an experienced Electrical Products Tester Specialist to join our team. This role will involve conducting thorough testing of electrical products according to strict plans and standards.About the RoleWe are looking for a highly skilled professional with a strong background in electrical testing. The ideal candidate will...


  • Shenzhen, Guangdong, China Arrow Electronics, Inc. Full time

    About Arrow Electronics, Inc.At Arrow Electronics, we pride ourselves on delivering innovative solutions to meet the evolving needs of our customers. Our commitment to excellence drives us to continually improve and expand our services, ensuring that we stay ahead of the curve in today's fast-paced technology landscape.Salary InformationWe offer a...


  • Shenzhen, Guangdong, China 112 Flextronics Medical Device Manufacturing (Shenzhen) Co., Ltd Full time

    Company Overview:112 Flextronics Medical Device Manufacturing (Shenzhen) Co., Ltd is a leading manufacturer of medical devices.Job Description:We are seeking an experienced Senior Quality Assurance Specialist to join our team in Baoan, Shenzhen.Job Summary:The Senior Quality Assurance Specialist will be responsible for maintaining quality engineering...


  • Shenzhen, Guangdong, China Supply Chain Resources Group Full time

    Supply Chain Resources Group is seeking a highly skilled Mechanical SIE Specialist to join our team.About the RoleWe are looking for an experienced professional to drive mechanical part carbon fiber vendors quality expectations and interact with material planning, new product development and global supply management teams. This role requires strong...


  • Shenzhen, Guangdong, China TÜV Rheinland Full time

    Job DescriptionWe are seeking an experienced IT Technical Specialist to join our team at T%V Rheinland.Key Responsibilities:Set up and configure computers and hardware components for optimal performance.Solve technical issues reported by the Service Desk, leveraging knowledge bases and manufacturer resources as needed.Document solutions in our ITSM Knowledge...