Sales Associate
4 weeks ago
Job Summary
We are seeking a highly motivated and experienced Sales Associate to join our team at BALENCIAGA FASHION SHANGHAI CO. LTD. As a Sales Associate, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.
Main Responsibilities
- Achieve sales targets and provide high-quality feedback to the Management Team
- Deal with client requests and complaints, and report to the Management Team
- Work closely with the stock team to ensure product availability and meet client requests
- Stay informed on market trends and business environment
- Inspire clients by embodying the Balenciaga behaviors and provide seamless execution of the omnichannel client journey
- Present Balenciaga universe and signature, and give tailor-made advice to clients
- Maintain display and organization of all areas, and execute product presentation guidelines
- Ensure client satisfaction by providing the standards of Balenciaga services, image, and values
- Create and update the client portfolio, and follow up through Luce app
- Engage clients by building authentic and long-term relationships
Requirements
- 2+ years of sales experience
- Strong product knowledge and excellent communication skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong teamwork and problem-solving skills
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
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