Quality Assurance Program Manager
4 weeks ago
At Greif, we offer a dynamic work environment where you can make a meaningful impact and contribute to our company's success.
Job Summary:
We are seeking a highly skilled Quality Assurance Program Manager to join our team. As a key member of our quality team, you will be responsible for designing, developing, and implementing quality assurance programs, product quality standards, and quality plans in collaboration with our Engineering, Operations, and Supply Chain functions.
Key Responsibilities:
- Develop and implement quality assurance programs, product quality standards, and quality plans to ensure compliance with regulatory requirements and company policies.
- Collaborate with cross-functional teams to identify and implement process improvements, reducing waste and increasing efficiency.
- Provide training, coaching, and mentoring to colleagues on quality standards, quality plans, and company Quality System (QS) application use.
- Perform periodic testing and document results for certification and compliance purposes, developing reports and administrative paperwork as needed.
- Interact with customers and suppliers to resolve quality-related issues, leading issue-related projects and assisting with establishing effective corrective actions.
- Monitor adherence to established quality standards, recommending changes as needed, and supporting continuous process improvement initiatives.
- Administer, support, and utilize the QS applications software as a system administrator, monitoring the effective use of the various QS applications.
- Communicate goals and objectives, apply company policy, staff, train, coach, recommend salary increases, ensure positive colleague relations, and review the performance of colleagues.
Requirements:
- Bachelor's degree (or equivalent) and 4-8 years of relevant experience in quality assurance, with experience in training and providing leadership to colleagues.
- Excellent written and oral communication skills, with the ability to work with testing equipment and maintain accurate documentation records.
- High degree of motivation, analytical, and results-oriented, with knowledge of ISO, Total Quality Management, Lean tools, and statistical techniques a plus.
- Quality/engineering certifications and prior knowledge of applicable federal, state, and local regulations a plus.
EEO Statement:
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