IT Operations Director at Ford Motor Company

8 hours ago


Nanjing, Jiangsu, China Ford Motor Company Full time
Job Description

The IT Operations Director role is a critical position within the Ford Motor Company, responsible for overseeing the entire technology operations ecosystem. This includes security, safety, compliance, strategic technology decisions, global solutions, communication, business communication, emergency break-fix, workarounds, new technologies, and policy implementation.

To be successful in this role, you will require:

  • A bachelor's degree or equivalent academic qualification in Computer Science, Information Systems, or related fields, with relevant work experience.
  • Extensive experience working with multiple infrastructure environments, including operating systems, hardware, data centers, security networks, voice systems, mobile devices, end-user applications, and server/web applications.
  • Proficiency in Linux/Windows server management, network LAN/WAN configuration, Cisco firewall and switch management, and Microsoft Office 365 products.
  • Strong IT security, compliance, and control expertise.
  • A minimum of 3-5 years' experience in a corporate IT department providing end-user support across various environments.
  • A helpdesk mindset and desk-side services background.
  • A global perspective on technology and solutions.
  • Familiarity with IT standard processes (ITIL) and project management methodologies (PMP).
  • Excellent communication and interpersonal skills to collaborate with local and global teams.
Requirements

This role requires regular deployments, attending phone meetings with global teams, and willingness to work outside normal business hours. The ideal candidate will possess:

  • An ITIL certification.
  • A CCNA certification.

The estimated salary for this role is around $120,000 - $180,000 per annum, based on the location and industry standards.



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