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Senior Process Engineer

1 month ago

Qingdao, Shandong, China Lam Research Full time

The Role You'll Play

Lam Research is seeking a skilled Field Process Engineer to join our Customer Support Business Group. As a key member of this team, you'll play a vital role in supporting our customers with premier services throughout their lifecycle with Lam.

Your Key Responsibilities

  • Provide process support, installation, and resolution for process/system/productivity improvements at customer sites.
  • Design and conduct experiments, collect data, analyze results, generate reports, and provide recommendations.
  • Collaborate with cross-functional teams and customers to understand their needs, technology roadmaps, process flow, requirements, and business challenges.
  • Represent Lam to our valued customers and deliver exceptional customer satisfaction.
  • Present technical and marketing materials to keep customers informed about products and services to address their needs.

Your Qualifications

  • PhD in Electronics, Chemistry, Physics, Material Science, or related field; or Masters of Science with 3+ years of relevant work experience; or Bachelors of Science with 5+ years of work experience.
  • Proficiency in computer applications, including data analysis tools, word processing, spreadsheet, and presentation software.
  • Excellent communication, written and verbal, and customer relationship skills.
  • Ability to work in a cleanroom environment, wearing personal protective safety equipment, or cleanroom suit, and on-call if needed.

Our Commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.