Reverse Operations Senior Specialist

1 week ago


Suzhou, Jiangsu, China Lenovo Full time

Job Description:

As a Reverse Operations Senior Specialist at Lenovo, you will be responsible for leading NPI management projects, driving day-to-day activities to meet overall project objectives, and ensuring timely issue resolution, schedule, cost, and quality management. This role requires strong problem-solving and communication skills to coordinate with service PE teams, vendors, and cross-functional teams. You will also be responsible for validating NPI data, billing, and repair costs, and improving NPI performance, repair yield, and readiness rate. A Bachelor's degree in Project Management, Computer Science, or Electrical Engineering, or relevant field, is required, as well as 3+ years of experience in NPI management, preferably in the PC motherboard or LCD production industry.

Responsibilities:

  • Lead NPI management projects and drive day-to-day activities to meet project objectives.
  • Manage issue resolution, schedule, cost, and quality for NPI projects.
  • Validate NPI data, billing, and repair costs.
  • Coordinate with service PE teams, vendors, and cross-functional teams to improve NPI performance and repair yield.

Requirements:

  • Bachelor's degree in Project Management, Computer Science, or Electrical Engineering, or relevant field.
  • 3+ years of experience in NPI management, preferably in the PC motherboard or LCD production industry.
  • Strong problem-solving and communication skills.
  • Ability to work under pressure and travel regularly.

Additional Locations:

  • China - Jiangsu - Suzhou
  • China
  • China - Jiangsu
  • China - Jiangsu - Suzhou


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