Senior Financial Services Specialist

3 weeks ago


Foshan, Guangdong, China HSBC Full time
{"title": "Senior Financial Services Specialist", "content": "Unlock Your Potential in Financial Services

At HSBC, we're committed to helping our customers achieve their financial goals. As a Senior Financial Services Specialist, you'll play a critical role in delivering exceptional service and support to our clients.

Key Responsibilities
  • Provide high-quality administrative services for Hong Kong MPF / Provident Fund clients, ensuring maximum satisfaction and adherence to internal service standards and external compliance requirements.
  • Stay up-to-date with program, workflow, and product knowledge, applying it independently to daily work to drive business growth and excellence.
  • Process internal and external client requests, ensuring timely and accurate resolution, and identifying and reporting common or infrequent fraud/error/irregular transactions.
  • Build strong relationships with peers, participate in team meetings and events, and promote a culture of teamwork and collaboration.
Requirements
  • College degree or above.
  • Basic knowledge of MS Office applications.
  • Excellent English reading and writing skills.
  • Able to prioritize multiple daily tasks, manage various problems, and ensure accuracy.
  • Flexibility in shift work.

Candidates with less relevant experience or skills may be offered a lower Global Career Band. Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

", "lang_code": "en"}

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