Financial Services Expert

3 weeks ago


Foshan, Guangdong, China HSBC Full time
{"title":"Financial Services Specialist","description":"Make a Real Impact in Financial Services

At HSBC, we're committed to helping people and businesses thrive. As a Financial Services Specialist, you'll play a critical role in delivering exceptional administrative services to our clients in Hong Kong.

Key Responsibilities:

  • Provide high-quality MPF / Provident Fund administrative services to achieve maximum client satisfaction.
  • Stay up-to-date with program, workflow, and product knowledge to drive daily work.
  • Process internal and external client requests, ensuring they meet internal service standards and external compliance requirements.
  • Identify and report common or infrequent fraud/error/irregular transactions, and make recommendations as needed.
  • Build positive relationships with peers, participate in team meetings, and promote teamwork.

Requirements:

  • College degree or above.
  • Basic knowledge of MS Office applications.
  • Good English reading and writing skills.
  • Able to prioritize multiple daily tasks, handle various problems, and ensure accuracy.
  • Flexibility in shift work.

Candidates with less relevant experience or skills may be offered a lower Global Career Band. Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritized.

","lang_code":"en"}

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