Welcome Host 迎宾司仪

1 week ago

China IHG Full time CN¥20,000 - CN¥40,000 per year
Description


• Show Chinese Etiquette – by greeting our guests by extending the spirit of our signature welcome and indulge them in Chinese hospitality by being humble and discreet in observing Chinese protocol.


• Respect and Recognize – by recognizing guests' status by customizing service and adapt to guest preferences making them feel a cut above the rest.


• Help Accomplish– by fully understanding our guests' business and social engagement needs, and take pro-active action to exceed their expectations by efficient and accurate services.

在华邑酒店,我们让我们的客人感到事业通达,尊重认同。为了达到这个目标,我们需要你提供知礼尊客的中华待客之道,同时还要:


• 尽显中华礼仪 – 向客人展示我们标志性的欢迎,并谦恭得体的中华待客之道来款待我们的客人。


• 表达尊重认同 – 通过为客人提供量身定制的服务来认知客人,顺应客人偏好,从而彰显客人独一无二的尊贵身份。


• 协力成就事业 – 充分理解我们客人的事业及社交需求,主动行动,提供高效准确的服务,力求超越客人期望。


• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.


• 拥有在与他人交往时大多数时间所使用的沟通技能;完全代表酒店,品牌和公司与顾客,员工和第三方交往的能力。


• Able to read and write English


• 能够读写英语


• Proficient in the use of Microsoft Office and Front Office System


• 熟练使用微软办公软件和前台系统

Qualifications –

学历


• Diploma or Vocational Certificate in Hotel Administration, Hotel Management or equivalent


• 具有酒店行政管理,酒店管理或相关的大专学历或职业证书。

Experience –

经验


• 1 year experience in front office / guest services operations / customer service, or an equivalent combination of education and experience.  


• 拥有1年前台或宾客服务部工作经验,或与此相当的教育和相关工作经验结合的背景。

  • 鲜艳餐厅迎宾员 Xianyan Hostess

    1 week ago

    China IHG Full time CN¥30,000 - CN¥60,000 per year

    Description job overview职位概述To provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills.在餐厅适当的欢迎宾客和有可能的宾客,使用技能和个人的社交技巧使客人获得最好的体验。Adhere to local regulations concerning...

  • Guest Services Manager 宾客服务经理

    1 week ago

    China IHG Full time CN¥120,000 - CN¥240,000 per year

    DescriptionDuties and Responsibilities工作职责· Perform all duties as Senior Lobby host, including additional duties as follows::完成所有Senior Lobby host的工作职责,及以下工作职责· Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel

  • Guest Services Manager 宾客服务经理

    1 week ago

    China IHG Full time CN¥400,000 - CN¥800,000 per year

    DescriptionPerform all duties as Senior Lobby host, including additional duties as follows::完成所有Senior Lobby host的工作职责,及以下工作职责Reports directly to and communicates with the Front Office Manager on all pertinent matters affecting guest service and hotel

  • Guest Relations Officer 宾客关系主任

    4 days ago

    China IHG Full time CN¥35,000 - CN¥70,000 per year

    Description DUTIES AND RESPONSIBILITIES工作职责 Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure确保通过个人迅速,诚恳的服务态度,使客人在入住期间的满意指数提升到最高限度Ensure Priority Club members (and Intercontinental Ambassador) consistently...

  • 宾客服务经理 Guest Services Manager

    1 week ago

    China IHG Full time CN¥80,000 - CN¥148,000 per year

    Description job overview职位概述Manage the activities of a front desk shift ensuring that guests receive prompt, professional attention and personal recognition管理本班的前台工作确保客人得到快速的,专业的服务和个人的关注At HUALUXE, we want our guests to feel accomplished and respected.  To help them we need you to offer...

  • 英迪格大使

    1 week ago

    China IHG Full time $80,000 - $160,000 per year

    DescriptionBe well groomed at all times. Always greets guests with the most hospitable attitude upon arrival at the hotel, and be willing to offer assistance.时刻保持外表整洁及着装得体。在宾客到达时,以最热情的态度迎接宾客,并主动为宾客提供帮助。Maintains the main entrance clean, tidy and free of obstacles and ensues...

  • 宾客服务主管 - 楼层 Service Leader - Guest Floor

    1 week ago

    Mainland China Shangri-La Group Full time CN¥200,000 - CN¥300,000 per year

    Pudong Shangri-La, Shanghai Pudong Shangri-La, Shanghai is located on the famous Huangpu River in Shanghai's vibrant Lujiazui financial district, directly opposite the historical Bund. Guests can walk from the hotel to the Oriental Pearl TV Tower, SICEC and IFC Mall. The hotel offers 8 restaurants and bars, such as Gui Hua Lou, a Chinese restaurant,...

  • Lobby Senior Host 前台主管

    1 week ago

    China IHG Full time CN¥20,000 - CN¥30,000 per year

    DescriptionDuties and Responsibilities工作职责· Perform all duties as Lobby host, including additional duties as follows:完成所有大堂接待员的工作职责,及以下工作职责· Conducts shift briefings to ensure hotel activities and operational requirements are known开交班会,确保员工都清楚酒店活动及操作要求。· Supervise...

  • 宾客服务主管 Guest Services Supervisor

    1 week ago

    China IHG Full time CN¥40,000 - CN¥80,000 per year

    Description job overview职位概述Responsible for the operational efficiency of all front desk areas during shift and the service delivery of this areas.  Provide timely and professional check-in/check-out services in accordance with established scripting and

  • 礼宾主管 Concierge

    6 days ago

    China IHG Full time CN¥30,000 - CN¥72,000 per year

    Description job overview 职位概述Responsible for providing accurate information concerning hotel facilities, venues and functions and handling guest inquiries.  Supervises the issue of keys, mail, messages, telegrams and parcels to the