Administration Officer

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Administration Officer.

Business: IWPB Technology

Principal responsibilities

Calendar & Meeting Management

  
• Proactively manage complex calendars for senior leaders, prioritizing meetings, and resolving scheduling conflicts across global time zones.

  
• Coordinate cross-functional meetings, including agenda preparation, minute-taking, and follow-up actions.

  
• Arrange high-profile virtual/in-person meetings with internal stakeholders (e.g., C-suite, regional heads) and external partners.

Travel & Logistics Coordination

  
• Plan and book domestic/international travel itineraries, including flights, accommodations, visas, and ground transportation.

  
• Ensure compliance with HSBC's travel policies and expense reporting procedures.

  
• Provide on-the-ground support during critical trips (e.g., conference attendance, client visits).

Communication & Correspondence

  
• Draft and edit high-priority emails, presentations, and reports on behalf of senior leaders.

  
• Screen and prioritize incoming communications (emails, calls, messages) to ensure timely responses.

  
• Maintain confidential files and documentation, adhering to HSBC's data security protocols.

Project & Event Support

  
• Assist in organizing department-wide events (e.g., town halls, team offsites, IT launches).

  
• Support ad-hoc projects, such as budget tracking, vendor management, or process improvements.

Cross-Functional Collaboration

  
• Act as a point of contact for other executive assistants or team members across regions.

Regulatory & Compliance

  
• Ensure adherence to HSBC's financial policies.

  
• Stay updated on regulatory requirements (e.g., GDPR, anti-money laundering) relevant to administrative tasks.

Knowledge & Experience/Qualifications

Strategic Agility:

  
• The ability to anticipate senior leaders' needs, translate complex priorities into actionable plans, and adapt quickly to shifting business objectives.

Platform Fluency:

  
• Comfort navigating HSBC's IT ecosystem (e.g., Confluence, ServiceNow, Fusion etc.) to troubleshoot basic issues, track project timelines, or escalate risks to the relevant teams.

Financial Acumen

  
• Understanding of IT budgeting processes, vendor contract management, and cost-optimization principles to support decision-making

Influence Without Authority

  
• Capacity to collaborate with stakeholders at all levels—from IT engineers to global executives—to drive consensus, resolve conflicts, and ensure alignment across multiple business lines.

Resilience Under Pressure

  
• A calm and solution-oriented mindset to manage competing deadlines.

HSBCAL/GZ* 

You'll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***