IT Support Field Technician

7 days ago

Shanghai, Shanghai, China Fortis Hayes Full time $40,000 - $80,000 per year


Job Summary:

We are seeking experienced IT Support Field Technicians for a large-scale, global project to decommission and dispose of data center hardware. This role is focused on the physical de-racking, inventory management, and secure preparation of servers, networking gear, and related equipment. The ideal candidate is proficient with hardware, meticulous with documentation, and adept at following precise procedures in a data center environment.

Key Responsibilities:

Execute the physical decommissioning of IT assets including HP/Cisco/Dell servers, blade chassis, switches, and wireless controllers across multiple international sites.

Follow detailed project plans to safely power down, unrack, label, and package equipment for secure transport.

Accurately update asset inventories using provided tracking systems, ensuring a clear chain-of-custody for all equipment.

Adhere strictly to all client security policies and data destruction protocols.

Coordinate with a central Project Manager to report daily progress and resolve any on-site logistical issues.

Ensure all work is performed in accordance with health and safety standards.

Required Qualifications & Skills:

Proven experience as an IT Support Technician, Field Technician, or similar hands-on role.

Strong emphasis on practical experience with hardware decommissioning, installation, or maintenance.

Familiarity with hardware from major vendors like HP, Dell, and Cisco.

Ability to methodically follow instructions and checklists with a high degree of accuracy.

Physical capability to lift and move heavy equipment (up to 50 lbs / 23 kg).

Excellent organizational and documentation skills.

Preferred Qualifications:

CompTIA A+ or equivalent certification.

Prior experience with IT Asset Disposition (ITAD) or data center migration projects.

Awareness of data security standards (e.g., NIST

职位名称:现场IT支持技术员(全球IT产处置项目)

职位概述:
我们正在为一项大规模的全球项目招募经验丰富的现场IT支持技术员,负责数据中心硬件设备的退役与处置。该职位主要侧重于服务器、网络设备及相关设备的物理拆卸、库存管理及安全封装工作。理想的候选人应熟悉硬件设备,注重文档记录的致性,并能够在数据中心环境中严格遵守标准化操作流程。

主要职责:

  • 在全球多个地点执行IT资产(包括HP/Cisco/Dell服务器、刀片箱、交换机、无线控制器等)的物理拆卸工作。
  • 依据详细项目计划,安全地完成设备断电、从机架卸载、贴标以及为安全运输进行打包。
  • 使用提供的追踪系统准确更新资产库存清单,确保所有设备都有清晰的监管链记录。
  • 严格遵守客户的安全策略和数据销毁协议。
  • 与中央项目经理协调,汇报每日进展并解决现场出现的物流问题。
  • 确保所有工作均符合健康与安全标准。

必备资格与技能:

  • 具备IT支持技术员、现场技术员或类似动手操作岗位的实践经验。
  • 具备硬件设备拆卸、安装或维护方面的实际经验至关重要。
  • 熟悉HP、Dell、Cisco等主要厂商的硬件设备。
  • 能够有条不紊、高度准确地遵循指令和检查清单进行操作。
  • 具备搬运重型设备(最高23公斤)的身体能力。
  • 优秀的组织和文档管理能力。

优先资格:

  • 持有CompTIA A+或同等认证。
  • 拥有IT资产处置(ITAD)或数据中心迁移项目经验。
  • 了解数据安全标准(如NIST 。

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