Specialist, Sales Operation

1 week ago


Shanghai, Shanghai, China The Goodyear Tire & Rubber Company Full time

What You'll Do

You will do SALES

  • Manage end-user and distributor sales, focusing on customer needs and relationship building.

You will do SALESS&OP

  • Oversee demand planning and forecasting to align with business goals and sales targets.
  • Manage inventory and tire pool to maintain optimal stock levels and meet customer demand.
  • Coordinate factory orders to ensure timely inventory replenishment and meet production schedules.
  • Facilitate communication with the supply chain team to ensure smooth and efficient operations.
  • Assist in managing shipping, warehousing, and logistics to ensure timely and cost-effective delivery to customers.
  • Process warehouse invoices accurately and ensure timely processing and payment.
  • Conduct regular warehouse stock takes to ensure inventory accuracy and optimize stock control.

You will do SALESLogistic

  • Manage 3rd party service provider (warehouse, logistic) to confirm daily/weekly/monthly tire in&out move smoothly.
  • Manage customs clearance, follow government
  • Processing daily / weekly / monthly inventory stock review and analysis.

You will do SALESCRM

  • Manage end-user and distributor relationships, ensuring strong communication and long-term partnerships.
  • Respond to customer requests promptly, providing tailored solutions and support to meet their needs.
  • Oversee premature tyre removal management, ensuring timely interventions and coordination with customers to resolve issues effectively.

 You will do SALESAdmin & Reporting

  • Handle invoicing tasks, ensuring timely and accurate processing of customer and supplier invoices.
  • Contribute to demand meeting presentations by providing relevant data and insights on inventory, sales, and demand forecasts.
  • Contribute to S&OP meeting presentations, sharing operational and sales updates to support decision-making.
  • Generate business reports, providing detailed analysis of sales, inventory, and financial performance.
  • Oversee tyre pool management, ensuring optimal stock levels and timely rotations for customers.
  • Respond to ad-hoc internal and external requests, providing support as needed to various stakeholders.
  • Provide miscellaneous internal support, assisting in the execution of various administrative tasks.
  • Conduct the training of new hires, providing them with the necessary tools and knowledge to succeed in their roles.

What We're Looking For

You must Minium 3 years of relevant working experience in Customer Service and Imports and Exports Administrative or Sales Back grounds.


• You must Knowledge of Sales and warehouse & logistic knowledge.


• You must Good analytical skills, resourceful and Strong problem solving skills.


• You must Effective communication skills.


• You must Supportive working attitude & pragmatic work approach.


• You must Results driven with emphasis on keeping customer and business commitments.


• You must Integrity and trust, proactive, strong sense of responsibility and urgency


• You must Good customer services and follows up.


• You must Data driven and process oriented.


• You must Good inter-personal skills.


• You must Negotiation skills with strong persuading power.

Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. 

Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.



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