Senior Manager, Client Growth

Overview: 

Guidepoint's Greater China team is dedicated to deepening client partnerships and capitalizing on new market opportunities. We connect our institutional clients with the insights they need to make critical decisions, and our team is empowered to drive strategy and deliver exceptional value. We are seeking a strategic and results-oriented AVP, Client Growth, to play a pivotal role in scaling our commercial impact across Greater China.

What You'll Do: 

• Develop and execute strategic account plans to drive significant wallet-share growth and proactively defend against attrition within our most strategic existing clients.
• Champion the adoption and commercialization of Guidepoint's new products and solutions, positioning them as critical answers to evolving client needs.
• Translate data into actionable growth strategies by monitoring client usage and engagement metrics to identify risks, uncover opportunities, and guide a consultative outreach approach.
• Own the full commercial relationship within your accounts, leading efforts from prospecting and new client activation through contract negotiation, onboarding, and successful renewal.
• Ensure seamless client delivery by partnering closely with the Client Service team, facilitating smooth handoffs, and gathering feedback to continuously elevate the client experience.
• Act as a force multiplier for the team by mentoring junior commercial staff, sharing best practices, and contributing to the development of scalable processes and playbooks.
• Collaborate with senior leadership to define and raise team performance standards, playing a key role in shaping the strategic direction of the commercial function.

What You Have: 

• 5+ year of sales, business development, business consulting and/or account management experience. 
• Bachelor's degree from a recognized institution
• Broad base knowledge of the sales process from lead generation to relationship management. 
• Excellent communicator capable of handling high-profile clients 
• Demonstrated ability to work in a team atmosphere. 
• A desire to work in a fast-paced entrepreneurial environment. 
• Initiative and ability to handle increasing responsibility over time.
• Strong relationship management skills with stakeholders of varying seniority levels. 
• Bilingual Mandarin and English ability

What We Offer:

• A competitive compensation package structured to reward strategic impact and over-performance.
• A pivotal role in a high-growth team with clear visibility into the execution of the company's strategic roadmap.
• An entrepreneurial, diverse, and international culture that values initiative and results.
• Significant opportunities for professional growth and increasing responsibility.

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients' decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint's 1,600 employees worldwide, we inform leading organizations' research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

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