Key Account Manager

4 days ago

Shanghai, Shanghai, China 环球新材 Full time

Key Responsibilities

  • Key Account Management: Lead the management of strategic and large customers in the coating industry. Build deep, long-term partnerships by understanding business priorities and providing value-added solutions.
  • New Business Development: Identify and secure new business opportunities with target accounts, ensuring sustainable growth and expansion of the customer base.
  • Sales Strategy Execution: Develop and implement effective account sales strategies to achieve revenue and profitability goals while strengthening market position.
  • Customer Engagement: Act as the primary contact for key accounts. Drive senior-level engagement and foster trust across customer organizations.
  • Cross-functional Collaboration: Partner with marketing, product development, technical, and supply chain teams to deliver customized solutions and ensure customer satisfaction.
  • Performance Management: Monitor and analyze sales performance, prepare accurate forecasts, and report progress regularly to senior management.
  • Team Support: Share best practices and provide guidance to colleagues to enhance overall team effectiveness.

Basic Requirements

  • Education: Bachelor's degree in Chemistry, Materials Science, Business Administration, or related discipline.
  • Experience: Minimum 5 years of sales experience in the coatings industry, preferably in AUTO coating field, with solid experience in handling key accounts and a proven record of achieving and exceeding sales targets.
  • Skills: Strong communication, negotiation, and relationship-building skills, with the ability to engage stakeholders at multiple levels of client organizations.
  • Business Acumen: Demonstrated ability to identify growth opportunities, lock in core accounts, and convert them into long-term business.
  • Drive: Highly self-motivated, results-oriented, and able to thrive in a dynamic, fast-paced environment.

客户经理 – 涂料行业

主要职责

  • 大客户管理
    :负责战略性和大型客户的管理。深入理解客户业务重点,提供增值解决方案,建立长期稳固的合作伙伴关系。
  • 新业务拓展
    :识别并锁定目标客户的新业务机会,推动客户群的持续增长与扩展。
  • 销售策略执行
    :制定并落实有效的客户销售策略,实现收入和盈利目标,同时提升市场地位。
  • 客户互动
    :作为关键客户的主要联系人,推动高层互动,建立跨组织的信任关系。
  • 跨部门协作
    :与市场、产品研发、技术支持及供应链团队紧密合作,提供定制化解决方案,确保客户满意度。
  • 绩效管理
    :跟踪和分析销售业绩,编制准确的销售预测,并定期向管理层汇报进展。
  • 团队支持
    :分享最佳实践,为团队成员提供指导,提升整体团队效能。

基本要求

  • 学历
    :本科及以上学历,化学、材料科学、工商管理或相关专业。
  • 经验
    :至少5年涂料行业销售经验,优先考虑汽车涂料领域背景,具备扎实的大客户管理经验,并有实现和超越销售目标的成功记录。
  • 技能
    :具备出色的沟通、谈判和关系管理能力,能够与客户组织各层级的利益相关者有效互动。
  • 商业敏锐度
    :具备识别增长机会、锁定核心客户并将其转化为长期合作的能力。
  • 驱动力
    :自我激励、结果导向,能够在充满挑战和快节奏的环境中取得成功。

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