Quality Control Specialist

About the job Company Overview At Nysonian, we exist to build the next generation of global lifestyle brands—brands that inspire how people travel, move, and live. We believe the future belongs to companies that create not just products, but experiences that empower people worldwide. From luxury travel to fitness and wellness, our portfolio is growing fast:NOBL Travel — one of the fastest-growing luggage brands, redefining modern travel with design, durability, and styleFLO Pilates — the world's leading Pilates brand, bringing the practice into homes and wardrobes everywhereREDGE Fit — a new standard in at-home strength training, making performance accessible to all Behind these brands is our full-stack D2C platform: manufacturing, distribution, and a growing tech team building the apps and digital infrastructure that power seamless customer experiences. With $150M+ in annual revenue, 300+ teammates across 6 countries, and 1.3M+ customers worldwide, we've proven what's possible in just a few years. But we're only at the beginning—this is a chance to shape brands that will define the next decade. Position Overview The Quality Control Specialist is the on-the-ground guardian of craftsmanship and brand integrity for our high-end hard goods and soft goods made in Asia. This role ensures that every product meets exacting global standards of fit, finish, durability, and aesthetic excellence. Operating as the final gatekeeper between factory and customer, the QC Specialist will partner with design, engineering, and operations teams to ensure luxury quality consistency, zero-defect delivery, and brand-aligned presentation across every batch and supplier. Note: Candidates must hold a valid passport and be available for international travel — including to Vietnam, Mexico, and other manufacturing locations — to conduct on-site quality inspections and vendor assessments as needed. Key Responsibilities 1. Precision Inspection & ValidationExecute Pre-Production (PPI), In-Line (DPI), and Final Random Inspections (FRI) aligned with AQL standards and internal luxury quality benchmarks.For hard goods (luggage, sporting goods, fitness equipment):Inspect for surface uniformity, tolerance precision, and aesthetic perfection — no visible tool marks, uneven coatings, or mechanical noise.=Verify wheel balance, handle torque strength, hinge and frame alignment, telescopic system smoothness, and coating durability (scratch and UV resistance).Conduct impact, load, and life-cycle tests simulating real-world use to confirm product endurance and feel.For soft goods (apparel, straps, textiles, travel accessories):Assess fabric hand-feel, weight consistency (GSM), and drape behavior versus approved "gold seal" samples.Check stitch density (SPI), seam alignment, pattern symmetry, color fidelity, print clarity, and hardware finish.Perform colorfastness, stretch recovery, wash shrinkage, and pilling tests in line with brand protocols.Ensure each product not only meets spec — but feels premium in touch, appearance, and function.Tag and quarantine non-conforming products for rework or destruction per brand protocols. 2. Supplier Excellence & Factory PartnershipAct as the brand's eyes and voice within manufacturing facilities, maintaining aesthetic, functional, and ethical alignment.Conduct factory process audits focusing on craftsmanship consistency, environmental controls (dust, humidity, handling), and adherence to ISO9001 / BSCI / Sedex / brand code of conduct.Partner with suppliers to develop luxury-specific inspection SOPs, training local QC teams on the nuances of high-end finishing, surface inspection under controlled lighting, and final presentation standards.Evaluate supplier tooling, calibration, and maintenance practices to minimize process variation.Oversee execution of CAPA (Corrective and Preventive Actions) and verify permanent closure. 3. Brand Quality Systems & Continuous ImprovementMaintain and refine Luxury Quality Checklists across all product lines — covering fit, finish, material uniformity, tactile impression, and packaging presentation.Support New Product Introduction (NPI) by validating production readiness, ensuring first runs match reference standards, and maintaining golden samples.Collect and analyze QC data to generate trend reports, tracking:Defect categories by supplierFirst-pass yield ratesRework incidenceVisual quality consistency scoreCollaborate with Product Development and Engineering to feed back design-for-quality insights (e.g., material tolerance adjustments, joinery design improvements).Participate in Lean / Kaizen / Six Sigma activities to reduce variation and elevate finish consistency across lines. 4. Documentation, Reporting & PresentationMaintain a digital archive of inspection reports, photo documentation, and golden sample approvals for every batch.Issue detailed inspection reports within 24 hours — including annotated defect photos, process root causes, and proposed countermeasures.Verify that all packaging, labeling, hang tags, dust bags, and inserts align with premium retail presentation standards.Facilitate luxury shipment release approvals only after all critical checkpoints pass.Ensure traceability for every product — from raw material to finished item — with batch-level quality sign-off. Key Performance Indicators (KPIs) KPITargetDescriptionPost-shipment defect rate