China Student Programme-Test
1 week ago
HSBC International Wealth and Premier Banking (IWPB)
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC's purpose of opening
up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
We are currently seeking an experienced professional to join our team.
In this role, you will:
- In-branch:
1. Engage and discover customer needs on branch entry
2. Promote digital/CCSS solution to release teller/PRA/UB's service burden
3. Make referral on bank products based on customer needs
4. Protect the Bank - through vigilance against fraud, Knowing your customer, adhering to regulations/policies and minimising operational risk
Outreach:
1. Support Acquisition on-site activities on logistics, customer engagement and leads obtain
2. Create an excellent first impression in order that customers will want to strengthen and deepen their relationships with us.
To be successful in the role, you should meet the following requirements:
The role holder supports branch on greeting and identify customer's needs, providing excellent service and guiding customers to use digital channel, to provide assistance in queue management, branch merchandizing display and skillful making referral on bank products. and also supports outreach acquisition activities smoothly and successfully.
- During Internship, no sales work should be involved however The role holder should get well prepared on bank knowledge, in order to start to work as an employee smoothly once obtained graduation certificate.
- Meanwhile, The job holder should maintain HSBC internal control standards as well as Group Compliance Policy and operational risk control to minimize The likelihood of it occurring.
You'll achieve more at HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Bank (China) Company Limited
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