Senior WFJ Retail Manager

3 days ago

Shanghai, Shanghai, China CHANEL Full time

Job MissionThe Watches & Fine Jewellery (WFJ) Retail are expected to reach a new scale of business presence and influence over the next 3-5 years with an ambitious growth and elevation plan. This plan will see a complete upgrade of not only our physical footprint, but also our client experience, people capability, and the continuing development of retail leadership pipeline, with the vision to establish CHANEL WFJ leadership ahead of market competition and the long-term relational promise with Chinese clients.To bring these ambitions to the reality of retail/BTQ, the Senior Retail Manager, WFJ will play an integral role in ensuring a deliberate and thoughtful execution of our retail strategy on the BTQ floor. This will involve driving the performance culture and behaviors through leading WFJ distribution. A critical priority for the Division is to leverage the right resource, efficiently, to drive collective success and profitability, which requires a significant mindset shift across all areas of the retail organization.Impact You Can Create in The Role- Take Ownership of The Retail Business Result- Partner with the Head of Retail to capitalize the business opportunity and address the challenges for growth. Engage and align the success-factors to maximize the sales landing while protecting & elevating brand image, connecting our clients with the right products and right experience/service at the right time.Support the Head of Retail to orchestrate the Monthly Target Setting exercise with accuracy (

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