Senior Customer Success Account Manager
6 days ago
Customer Relationship Management: You will support foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. You will align with the account team to link Customer Success Plans (CSPs) with account plan priorities and develop bookable programs of work. Customer Success leadership - Delivery and program Management: You will support the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. understanding of retention and churn in their customer portfolio to begin identifying potential opportunities where retention may become an issue. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience
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Customer Success Senior Manager
6 days ago
Shanghai, Shanghai, China Derbysoft Full time CN¥60,000 - CN¥120,000 per yearSenior Customer Success ManagerLocation: Shanghai, ChinaJob SummaryThe Senior Customer Success Manager is responsible for project implementation and client management for our hospitality clients. The implementation duties for this position include connection setup, testing, data gathering, debugging, issue research, resolution, escalation, piloting and...
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Senior Manager, Customer Success
6 days ago
Shanghai, Shanghai, China Forter Full time CN¥120,000 - CN¥240,000 per yearAbout the role:As the Senior Manager, Customer Success in Shanghai, you'll lead a high-performing team focused on driving long-term value for Forter's customers in the region. Our Customer Success organization plays a critical role across the customer journey—owning satisfaction, retention, and expansion opportunities. In this role, you'll serve as a...
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Customer Success Manager
2 days ago
Shanghai, Shanghai, China C.H. Robinson Full time $150,000 - $200,000 per yearC.H. Robinson is looking for a Customer Success Manager to lead the growth and retention of primary and key accounts at APAC level. In this role, you are responsible for driving profitable growth, aligning regional capabilities with customer goals, and fostering long-term partnerships. Ready to grow with us?Apply nowand be part of a team that's shaping...
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Sr. Customer Success Manager,
6 days ago
Shanghai, Shanghai, China Amazon Full time CN¥120,000 - CN¥240,000 per yearDescriptionAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products.Amazon's Asia Global Selling...
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Customer Success Manager
6 days ago
Shanghai, Shanghai, China Dashmote Full time CN¥90,000 - CN¥120,000 per yearAbout UsDashmote is a start-up focusing on the next generation of data products powered by AI technology, with offices in Amsterdam (HQ) and Shanghai. We connect the offline and online worlds by decoding the digital footprint of locations, allowing our enterprise clients to understand the market and make smarter decisions.Dashmote has ambitious plans for the...
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Shanghai, Shanghai, China Amazon Full time CN¥1,200,000 - CN¥2,400,000 per yearDescriptionAmazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 18 overseas stores, and supporting local...
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Sr. Customer Success Manager, Amazon
6 days ago
Shanghai, Shanghai, China myGwork - LGBTQ+ Business Community Full time CN¥120,000 - CN¥240,000 per yearThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their...
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Sr Customer Success Manager, Global Selling
6 days ago
Shanghai, Shanghai, China Amazon Full time $120,000 - $180,000 per yearDescriptionAmazon Global Selling has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 18 overseas stores, and supporting local...
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Shanghai, Shanghai, China Amazon Full time CN¥1,200,000 - CN¥3,600,000 per yearDescriptionAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products.Amazon's Asia Global Selling...
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Shanghai, Shanghai, China myGwork - LGBTQ+ Business Community Full time CN¥120,000 - CN¥200,000 per yearThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their...
