店铺陈列 Zara Home 上海世纪汇

工作职责

• To maximise sales through product display in line with Company guidelines and through commercial awareness
通过符合公司指导方针的产品陈列和商业意识,把销售额最大化

• Ensure all new stock is merchandised in accordance with the Company photographs provided, and in a timely manner
确保所有新库存按照公司提供的照片及时进行陈列

• Ensure the shop floor is replenished throughout the day and when instructed to do so by the Manager
确保店铺销售区全天补货,并在经理指示时进行补货

• Increase sales by continuously displaying the product in a way that is in line with the latest trends of the season and with customer needs
持续通过以符合当季最新潮流和顾客需求的方式展示产品,从而提升销售额

• Assist with the training and development of all store employees on product knowledge, image and collections
协助培训和发展所有店员的产品知识、形象和系列相关技能

• Liaise with the Regional Merchandiser and General Manager to carry out regular and appropriate floor moves in all sections
与区域陈列经理及店长,定期并适当地调整各区域的陈列布局

• Ensure own commercial awareness of forthcoming trends, colours, fashion and competitors is to the highest level and use this to drive the sales of the store
保持对最新的趋势、颜色、时尚及竞争对手的高度商业敏感度,并利用这些信息推动店铺销售

• Demonstrates commercial analyses and reacts to information
展示商业分析能力,并根据信息做出反应措施

• Give feedback about the product to the Managers and VM Head
向经理、区域陈列经理反应产品问题

• Knowledge of the products on the shop floor and stockroom levels
了解销售区域和仓库区域的产品情况

• Participate in store openings when required
根据需要配合参与店铺开业工作

• Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone
确保顾客在面对面或电话交流中得到认可和被提供优质服务

• Complete other tasks as necessary to support the overall store
完成支持整体店铺运营的其他必要任务

• Be available for Cashiers should they request help
在需要时协助收银工作

• Ensure effective communication with the Management Team at all times
始终确保与管理团队的有效沟通

• Competitor Analysis - to ensure the brand is meeting the needs of our customer, and to maximise revenue through commercial actions based on CA
进行竞争对手分析,确保满足顾客需求,并通过基于竞争分析的商业行动最大化收入

任职要求
职位要求:

• Previous fashion retail experience
有时尚零售工作经验

• Excellent customer service
优秀的客户服务能力

• Supervisory experience is desirable
有管理经验者优先

• Previous mentoring and/or coaching skills desirable
有指导/培训经验者优先

• Strong communication and interpersonal skills
较强的沟通和人际交往能力

• Ability to lead by example, motivate and develop staff
以身作则,激励和培养员工的能力

• Commitment to excellent customer service
致力于提供卓越的客户服务

• Ability to work under pressure
有较强的抗压能力

• Good interpersonal skills
有良好的人际交往技巧

• Strong initiative and self-motivation
强烈的主动性和自我激励能力

• Strong time management and organisational skills
优秀的时间管理和组织能力

• Strong team management
出色的团队管理能力

• Strong KPI analysis to help to improve sales of the store (Ranking analysis)
出色的KPI分析能力,能帮助提升店铺销售(排名分析)

• Commitment to excellent customer service skills
致力于提升卓越的客户服务技能

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