Customer Service Executive, Marine Logistics

5 days ago

Hong Kong, China Hellmann Worldwide Logistics Full time $30,000 - $60,000 per year
About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around employees in more than 200 locations worldwide.
For the better. Together.

.The Operations Associate plays a crucial role in maintaining the efficiency and accuracy of logistics operations through meticulous administrative and clerical support.
Managing essential office tasks, coordinating logistics activities, and providing comprehensive support to the team. This role demonstrates dependability in handling tasks, a caring attitude towards team collaboration, a proactive approach to improving processes, and a forward-thinking mindset to anticipate and solve challenges, all contributing to the operational success of the company. 
 About the Job
  • Manages the logistics of airfreight shipments from origin to destination, ensuring timely delivery.
  •  Handles customs documentation and ensuring compliance with regulations to facilitate the export process.
  •  Monitors the status of shipments and providing timely updates to clients.
  • Communicates with clients to address inquiries, provide information, and resolve issues.
  • Prepares and manages all necessary documentation for airfreight exports, including bills of lading, invoices, and packing lists.
  • Manages costs associated with airfreight exports, including negotiating rates with carriers and ensuring cost-effective solutions.
  • Addresses and resolves any issues that arise during the export process, such as delays or discrepancies.
  • Ensures all activities comply with relevant laws, regulations, and company policies.
About You
  • Skills & Competencies: Care & Connect; Communication; Entrepreneurship; Innovation & Change; Personal Development; Responsibility & Reliability; Expertise (for experts); Self-Management (for experts).
  • Education: Apprenticeship in Logistics Management required. Associate's Degree in Logistics Management preferred.
  • Languages: Proficient in National Language. Elementary in English.
  • Work Experience: Experience in administrative or clerical role.
About our Benefits
  • A strong Team Spirit and a lot of fun together
  • A safe, multi-cultural and inclusive environment
  • Individual opportunities for growth and development

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you

If you are excited by this fantastic opportunity and have what it takes, then click APPLY

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