Key Account Manager

Shanghai, China

Job Family Group:

Sales & Marketing

Worker Type:

Regular

Posting Start Date:

October 16, 2025

Business unit:

Downstream and Renewables

Experience Level:

Experienced Professionals

Job Description:

What is the role?

This role resides within Shell's lubricant business, focusing on servicing several leading Chinese Original Equipment Manufacturer (OEM) customers. Shell lubricants has long been a top-tier brand for most Chinese OEMs, backed by profound industry knowledge, extensive experience, and professional expertise. We offer a robust performance-driven position, supporting employees' capability enhancement and career development within the Shell Group.

What you'll be doing

• Deliver financial targets and other Key Performance Indicators (KPIs) for assigned Chinese OEMs (COEMs), including Chang'an Group, Chery, Seres, and etc.

• Oversee BD work in Tier 1 customers in Shanghai & Jiangsu region, establish efficient Customer Relationship Management (CRM) systems, and achieve relevant financial targets and KPIs for assigned accounts.

• Build solid relationships with various functions cross OEMs, Key Account Distributors (KADs) and internal supporting teams.

• Demonstrate strong Key Account Distributor (KAD)/Key Account Service Provider (KAS) management skills to deliver business targets, esp on coverage, penetration, through-put (CPT) tactics, overall business plan set up and execute effectively.

• Manage BD and project management for the Evtol industry in China, develop CRM with top industrial customers and develop business model with them. Play as the Focal Point for Evtol to collaborate with internal functions.

• Develop a mutually agreed Key Account Plan (KAP) with clear growth strategy and Implement it effectively and efficiently.

• Identify new business opportunities and bring in innovative business models.

What you bring

• A minimum of 5 years' experience in KA sales within the passenger car OEM-related business. Prior experience in BD/project management is preferred.

• Proficiency in Key account management, indirect channel management, sales & negotiation, and value-based selling.

• Excellent communication and influencing skills to collaborate closely with internal and external stakeholders.

• Fluency in both written and oral Chinese and English.

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You'll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You'll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on the energy transition together.

• Continuously grow the transferable skills you need to get ahead.

• Work at the forefront of technology, trends, and practices.

• Collaborate with experienced colleagues with unique expertise.

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself.

• Benefit from flexible working hours, and the possibility of remote/mobile working.

• Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.

• Take advantage of paid parental leave, including for non-birthing parents.

• Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.

• Grow as you progress through diverse career opportunities in national and

• international teams.

• Gain access to a wide range of training and development programmes.

We'd like you to know that Shell has a bold goal: to become one of the world's most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

We are committed to attracting a broader and more diverse pool of candidates. If this position doesn't feel like the perfect fit for your qualifications right now, we'd still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.

Shell in China

Shell's story in China dates back to more than one century ago. All of Shell's core businesses are now represented in China and our head office in China is in Beijing.

As a leading global group of energy and petrochemical companies that is high up on the Fortune 500 list, Shell helps meet the world's demand for energy in economically, environmentally and socially responsible ways. We embrace the ambition to be the most competitive and innovative energy company in the world.

Today, all of Shell's core businesses – Upstream, Integrated Gas and New Energies, Downstream and Projects & Technology – are active in China. With win-win partnerships with all of the major national oil companies in China, including China National Petroleum Corporation (CNPC), China Petroleum & Chemical Corporation (Sinopec), China National Offshore Oil Corporation (CNOOC) and Shaanxi Yanchang Group Company (YCG), we aim to achieve End-to-End Integration of the whole value chain from Upstream molecules to Downstream markets and extract maximum value for business partners in and outside China.

To realise these goals, we are focusing on four strategic business priorities:

• International cooperation with Chinese partners overseas to bring energy back to China;

• Developing unconventional gas resources in China and providing natural gas, liquefied natural gas (LNG) and quality oil products to help meet the country's energy needs with cleaner fuels;

• Research and development (R&D) and technology cooperation;

• Taking Chinese enterprises overseas: leveraging China capability and growing business together.

We are proud that today:

• Since BG acquisition in 2016, Shell further enhances its leading position in LNG supply to China.

• Shell's Changbei project is "a flagship Sino-foreign cooperative project in Upstream development", supplying cleaner natural gas to Beijing, Tianjin, Shandong and Hebei Provinces. Changbei Project produced 3 billion cubic meters of natural gas in 2008, contributing a green 2008 Beijing Olympics. The production reached 3.3 billion in 2009 and continued for 12 consecutive years. This annual production of Changbei amounts 17% of the natural gas supply of Beijing in 2019.

• the world-class CSPC (CNOOC and Shell Petrochemicals Company Limited ) is one of the largest sino-foreign petrochemical joint ventures in China.

• Shell Energy China (SEC) is one of the first wholly owned foreign entities to participate in the China's carbon emissions market, and is one of the first foreign entities that have registered to trade in the China's power market.

• Shell Lubricants has been the global market leader for 15 consecutive years

• Shell has the leading network of retail sites among IOCs in China;

• Shell has a deep and growing partnership with Chinese national oil companies outside of China;

• Shell China had honorned Poverty Alleviation Ambassador Award by CFPA.

-

DISCLAIMER:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.

---