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Client Consulting Analyst
3 months ago
Team Summary
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, VCA solves the most strategic problems for our clients.
The Asia Pacific Consulting Practice applies deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as marketing, strategic growth, profitability, digital payments and risk.
What a Analyst, Visa Consulting & Analytics does at Visa:
Position Summary
The Analyst, Visa Consulting & Analytics will assist project managers in consulting engagements for Visa clients, enabling portfolio growth and improved profitability in clients’ credit and debit payment card business.
Potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, development of industry landscape evaluations and best practices, and optimizing client customer experience and supporting processes.
Responsibilities
Able to shape initial proposed solution for small (less than 0.5 USD) opportunities
Able to perform as a reliable PMO to overlook vendors and report risks in time Defining the scope, understanding clients objectives, framing the problem or opportunity
Collecting and analyzing input such as client information, interviews, data, processes, policies, competitive and environmental information
Synthesizing analysis to determine gaps, issues, opportunities
Facilitate meetings and workshops as an element of client engagements, to enable creative problem solving and/or transfer domain knowledge, helping clients to realize project objectives across multiple client teams/functions.
Why this is important to Visa
VCA team is a consulting workforce in a global digital payment leader. The team will work closely with leading banks in China to improve their end-to-end management and analysis capability in retail banking. The team will help drive Visa’s share of payments while driving the growth of the card issuers and other partners.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
What you will need:
• Must be team oriented, collaborative, diplomatic, and flexible, able to work effectively in matrixed organization
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently
• Intellectual versatility, able to traverse domain topics
• Experience in and passion for the power of analytics to inform and drive strategy and tactics, and proven ability to generate insights from data
What will also help:
• Language skills – English written and verbal skills.
• Minimum 2 years experience in consumer financing, data analysis or business consulting.
• Strong Excel and PowerPoint skills
• Be very detail oriented, ensuring the highest level of quality/rigor in reports and
data analysis
• An understanding of statistical analysis, modeling, scoring schemes, etc.
Projects you will be a part of:
• Customer lifecycle management diagnostics,
• Assessments of digital product and marketing strategies,
• Development of industry landscape evaluations and best practices
• Optimizing client customer experience and supporting processes.
You will have gained a variety of experience in the payments industry, including card issuing, and be passionate about an aspect that you have gained deeper expertise in, be it loyalty, product, credit risk, operations or another vertical. You will comfortably pivot from strategy development to program execution.
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
