Senior Business Analyst
2 weeks ago
NielsenIQ is seeking a Senior Analyst to join our Global Customer Success team. As a key member of our team, you will be responsible for delivering high-quality client services, providing insights and actionable recommendations, and expanding our scope of influence with clients across a wider range of products and with greater depth of involvement.
Responsibilities- Implement and enhance client service standards to meet evolving client expectations and market changes.
- Drive client satisfaction by providing data-driven insights and recommendations during presentations or business reviews.
- Build and maintain ongoing relationships with key client personnel and proactively support team leaders and Client Engagement teams.
- 2+ years of experience in research or marketing in the Market Research/FMCG/Retailing industry.
- Excellent communication and consultative skills in English and Mandarin.
- A consultant mindset with problem diagnosis and actionable solution proposals based on data and data analysis.
- Good logical thinking and analytical skills.
- Good presentation skills.
NielsenIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. We are committed to reflecting the diversity of our clients, communities, and markets within our own workforce and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products.
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