Semiconductor Solution Mask
3 weeks ago
Position Summary
The Service Engineer is responsible for maintenance and troubleshooting to support customers in China/ Greater China.
The Service Engineer will aim to serve the customer and improve customer satisfaction, build up his/her own technical knowledge through official training, as well as self-learning.
He / she is expected to be a role-model and drive a performance and customer-oriented culture within Carl Zeiss organization.
Main Tasks
Perform technical field service activities
Installation and commissioning of equipment Troubleshooting, repair, and maintenance Escalation to HQ for support User training / customer training Providing sales support when needed All necessary reporting as per company policyEnsure customer satisfaction and efficient service support Provide customer service / support with issue resolution; ensure open service issues are closed out in a timely manner Provision of demo products maintenance to ensure excellent product performance in all demonstrations Participation in service training (both internal and external trainings) Report to Service supervisor / factory on product issues experienced such as standards of production, quality and safety of the product range Liaison work involving spare parts ordering, shipment, installation and after sales service which interact between sales admin, logistics, customers and application specialists etc. Provision of follow-up support to customers after equipment installation to ensure a smooth completion of the contract Provision of technical sales assistance in product configuration selection inclusive of software and hardware recommendations To take initiative in updating one’s own product & technical knowledge by attending training programs organized by the Company
Requirements
Education
Bachelor degree and above, majored in Engineering of Electrical, Automation, Electronics, Mechanical, or Optics related field.
Experience
Minimum 2 years experience in Semiconductor equipment field service Prior experience in automation controlling or optics would be a plus Good manner of English in reading, writing and speaking
Other skills
Strong logical thinking and problem solving skill Working under pressure and great attention to details Team player and excellent communication skills cross functions and region Can adapt to frequent traveling
Your ZEISS Recruiting Team:
Fan Wang (王璠), Xiaojun Yang (杨晓君)-
Application Engineer-OPC
3 weeks ago
Shanghai, China Siemens Electronic Design Automation (Shanghai) Co., Ltd. Full timeApplication Engineer – OPC Location: Shanghai/Wuhan/Hefei/Hangzhou Job Requirements We are looking for additions to our AE team of AE/AE Consultant for the Calibre Resolution Enhancement Tools to support ourrapid growth. Work with the semiconductor industry’s leading firms by leveraging yourverification and lithographic experience ...
-
Application Engineer
3 weeks ago
Shanghai, China ZEISS Group Full timeThe Application Engineer is responsible for tools of SMS (Semiconductor Mask Solutions). Support pre-sales, product marketing activities in field, and application issues at mask shop customers in China/ Greater China. Through pre-sales and marketing activities, promote products, new features, support new product introduction and sales in the region. By...
-
Graduate Vertical Transportation Engineer
3 weeks ago
Shanghai, China BuroHappold Full timeGraduate Vertical Transportation Engineer - ShanghaiWe are recruiting a for our Shanghai office, where you will work with teams on detailed engineering designs of vertical transportation and people flow solutions. This position will suit a candidate who can start immediately. What would I do? In this role, you will be involved in all project phases and...
-
高级功率半导体应用工程师_RBCN/ME
6 days ago
Shanghai, China Bosch Group Full timeJob DescriptionContribute to develop modern power semiconductors solutions for SiC-based inverters, converters and chargers within the electric powertrain of (H)EVs and FCVs.Provide first level technical support for our internal main customers and partner in China.Proactively work on optimized solutions for our customers’ applications together with the...
-
高级功率半导体应用工程师_RBCN/ME
7 days ago
Shanghai, China Bosch Full timeJob Description Contribute to develop modern power semiconductors solutions for SiC-based inverters, converters and chargers within the electric powertrain of (H)EVs and FCVs. Provide first level technical support for our internal main customers and partner in China. Proactively work on optimized solutions for our customers’ applications together...
-
Sr Test Development Engineer
3 weeks ago
Shanghai, China Qorvo Full timeQorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global manufacturing scale to quickly solve our customers' most complex technical challenges. Qorvo serves diverse high-growth segments of large global markets, including consumer...
-
Software Engineer
3 weeks ago
Shanghai, China Brooks Automation Full timeDescription Perform start-up,maintenance and troubleshooting for semiconductor equipment software to meet customer requirements Standby for 7x24 hours service call from customer, and provide on site service within established time if necessary Interacts with customers prior to and/or after sale, provide technical solution for customers, and...
-
Principal Process Development Engineer
3 weeks ago
Shanghai, China Nexperia Full timeWhat you will do Contribute as process architect in product development projects, together in a multi-disciplinary team with product experts and production engineers as well as quality engineers Assess and use wafer fabrication processes from foundries to manufacture discrete power products like diodes or MOSFET based on SiC Drive complex...
-
Principal Quality Engineer
1 week ago
Shanghai, China Cadence Design Systems, Inc. Full timeAt Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Introduction: Work with Cadence’s global silicon solutions teams who design semiconductor IP for the top electronic product companies in the world, in leading edge semiconductor processes, and using the latest industry tools and...
-
Customer Quality Engineer
2 weeks ago
Shanghai, China Allegro MicroSystems Full timeThe Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and...
-
Shanghai, China Bosch Full timeJob Description - Field Application Engineer for sensor and sensor hubs products - Deliver technical solutions in cooperation with BST engineering and sales in a highly professional manner to OEMs, ODMs, distributors and partners - Technical trainings and workshops on presentation and hands-on level to OEM, ODMs, distributors and partners for...
-
Sales Account Manager
2 weeks ago
Shanghai, China Allegro MicroSystems Full timeThe Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and...
-
Engr, Apps Dev 3
4 weeks ago
Shanghai, China 3130 KLA-Tencor Semiconductor Equipment Technology (Shanghai) Co. Ltd科磊半导体设备技术(上海)有限公司 Full timeDescription Responsible for providing high level applications support of KLA FaST metrology products. Job responsibilities include: - Work closely with many organizations including engineering, sales and marketing within KLA and with customer engineers outside KLA; - Conduct new product introduction projects, e.g. product characterization, alpha...
-
Application Engineer
3 weeks ago
Shanghai, China Nova Ltd. Full timeThe China Application Team at Nova is looking for an application engineer to provide excellent application support for China Customers in Shanghai area.· Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, math, algorithms, software and hardware expertise to redefine the limits of...
-
Senior Principal Engineer SiC Packaging
3 weeks ago
Shanghai, China Nexperia Full timeThis is you Work in an engaged multi-cultural team with global footprint, co-operate with internal and external development and production partners Having as Package Architect the leading responsibility for functionality and performance of SiC Diodes Packages and "Bare Die" first-level interconnect technologies Interfacing to global package and...
-
Senior System Engineer
2 weeks ago
Shanghai, China Allegro MicroSystems Full timeThe Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and...
-
Supplier Quality Engineer
2 weeks ago
Shanghai, China Allegro MicroSystems Full timeThe Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustainable future. With more than 30 years of experience developing advanced semiconductor technology, innovation with purpose touches every aspect of our business. From customer engagement and employee recognition to technology advancement and...
-
R&D Engineer
3 weeks ago
Shanghai, Shanghai, China Ansys Full timeSUMMARYThis engineer will join the Research and Development team that creates state of the art software for semiconductor analysis. Innovation in semiconductor design and manufacturing enables smaller device architectures with higher performance and energy efficiency for powering the smart product revolution. The physics associated with shrinking geometries,...
-
R&D Engineer
3 weeks ago
Shanghai, China Ansys Full timeSUMMARY This engineer will join the Research and Development team that creates state of the art software for semiconductor analysis. Innovation in semiconductor design and manufacturing enables smaller device architectures with higher performance and energy efficiency for powering the smart product revolution. The physics associated with...
-
Technical Manager
3 weeks ago
Shanghai, China Nova Ltd. Full timeThe China Sales Team at Nova is looking for Technical Manager in Shanghai area.· Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, math, algorithms, software and hardware expertise to redefine the limits of possible in semiconductors’ manufacturing.· We invite you...