Business Operation Program Manager

3 weeks ago


Shanghai, China Amazon (Shanghai) International Trading Co., Ltd Full time
Amazon Global Selling is a key initiative to achieve our vision to offer customers Earth’s largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide. Each year, tens of thousands of businesses join our Marketplace in 10 countries, adding millions of new products.

Amazon's Asia Global Selling Existing Seller Management (ESM) team currently seeks a results oriented Business Operation Program Manager who can learn quickly and build trust with various stakeholders in a dynamically changing environment. In this role, s/he will be a key member of the Asia Global Selling Productivity Team, providing critical support to AGS Productivity program in communicating with global/internal stakeholders, identifying opportunity for operation improvement, data & insights generation, as well as optimizing existing work process and develop tools & mechanisms to improve efficiency.

The ideal candidate will have demonstrated project/program management skills and specifically the ability to shape work for themselves and supporting other team mates. The position requires strong communication skills and the ability to build and maintain strong working relationships with numerous stakeholders within the organization. S/he also has a track record of supporting process improvement, building SOP/tools, and turning data into insights.

Roles and Responsibilities:
- Work closely with cross-team to manage key productivity operation workstreams, i.e. program management/data analysis/reporting/goal setting/performance reviews/program operational works

- Interact with multiple stakeholder / business teams to translate ambiguous requirements to execution, coordinate among stakeholders to deploy global policy in local markets

- Leverage data tools such as Excel, SQL, to generate in-depth data analysis and drive the productivity initiatives

- Structures workflow across the team to effectively prioritize operational support activities

- Develop SOPs, workflows, metrics, reports or other tools to assist business teams to maximize productivity

We are open to hiring candidates to work out of one of the following locations:

Shanghai, 31, CHN

BASIC QUALIFICATIONS

- 8+ years of professional experience in program management / consulting firms / Sales operation / data analytics / financial roles
- Strong Excel with SQL skills preferred
- Experience in developing SOPs, build mechanism for complicated working process
- Excellent communication in both English and Mandarin
- Ability to work in a fast-paced environment and build partnerships with a wide range of stakeholders

PREFERRED QUALIFICATIONS

- Financial knowledge with financial analytic skills is a plus
- SQL/query with analytical skills on SQL is a plus



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