Guest Services Officer

2 weeks ago


Qingdao Shi, China Hyatt Corporation Full time

Guest Services Officer - Guest Services - Hyatt Regency Hong Kong, Tsim Sha Tsui

Hyatt Regency Hyatt Regency Hong Kong, Tsim Sha Tsui CN - 91 - Hong KongGuest ServicesHourly/Entry Level EmployeeFull-timeReq ID: HON005401Local

Summary

What you will do:

Provide courteous, professional and efficient service at all times  Engage in heart-felt and genuine conversation Handle phone calls and respond to guests' inquiries in an efficient and courteous tone  Build and maintain positive rapport with customers 

Qualifications

What you should have:

Qualification in Hospitality Management Preferable prerequisite experience in a hotel with good standards Well developed telephone skills Good communication skills and language skill A great team player who is customer-oriented, attentive and hospitable Fresh graduates will also be considered

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