客户质量工程师_BCSC

4 weeks ago

Suzhou, China Bosch Group Full time
Job Description

• Handling customer 0-km and field complaints.

• Develop and maintain good relationship with customers and increase customer satisfaction and loyalty.

• Component handling check in customer process related to Bosch products, improve/ correct customer process for Bosch products

• Technical support customer and coordinate pre-analysis in customer plants.

• Responsible for communication of complaints handling with customer, especial for SW issue.

• Interface between customer and internal.


Qualifications

• Bachelors or Master degree, major in Electrical or Software related engineering

• Over 5 years' experience in automotive industry (Experience in OEMs is priority)

• Sound knowledge of TS 16949, FMEA, skilled in Problem solving process and 8D method

• Customer complaints handling method, technical support customer experience, and SW related background is preferred.

• Good communication and negotiation skills.

• English oral & written fluently

你将得到这些收获：

  • 多元化发展路径和多样化培养模式

团队领导者/项目领导者/技术专家，职业发展对话/新人导师/职场，教练/高潜人才培养计划

  • 持续学习氛围

技术论坛/行业大咖/技术大神分享/黑客马拉松大赛/数字人才社群/人文大赏

  • 换工作不换公司

跨公司，跨行业/跨国家，跨职位轮岗，派遣/海内外培训

  • 基础薪酬和福利保障

基本工资+餐补+交通补贴、13薪、年终奖、社保、公积金(个人&单位24%)，15天全薪年假、10天全薪病假、年度体检、补充商业医疗保险(本人&子女)、公司福利计划(CBS)，提前为员工未来储蓄、节日/结婚/生育礼金

  • 专享无锡政府人才补贴

三年租房补贴、购房补贴

  • 认可激励和更多福利

斜社青年项目奖金、内部讲师奖金、月度之星，年度优秀员工/团队、专利奖

激发灵感的高颜值办公环境、公司专属健身房/按摩中心

家庭日、公司旅游、兴趣俱乐部、弹性工作制

平等、开放、创新的企业文化、支持远程办公



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