Product Support Specialist

3 weeks ago


Wuhan, China Werfen Full time

Overview

Post Date April 10, Number WEBCN-- Job Function Sales Location 武汉 Country Mainland China

About the Position

Responsibilities: 
• Instrument installation, reagent application and customers’ training. 
• Develop new special tests onto our instrument platform
• Solving customers’ technical and application issues, making sure instrument performance in its best condition. 
• Collecting market info and data related to reagents and products. 
• Helping sales and distributors support team on material preparation, translation, training, company projects, and marketing promotional activities when is needed.
• Achieve or exceed reagent sales target within the area.
• Perform other tasks as assigned.

Requirements:
• 3 years above relevant working experience

• Customer Focus
• Professional knowledge
• Learning on the Fly
• Problem Solving
• Priority setting
• Interpersonal Savvy
 


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