Manager, Quality T&HS China

3 weeks ago

Shanghai, China Ingredion China Limited Full time

The Quality Manager , China and PureCircle will take the responsibility for leading the quality function and personnel safely, responsibly, consistently and cost effectively achieve world-class Quality safely as a competitive differentiation to support China Business Growth.

Provide leadership and guidance to the quality teams to ensure the well implementation of each IPS Pillar in Quality function.

Develop, coach, and support the site and country Quality team to inspire potential, deliver strong performance and build great talents.

Core Responsibilities:

Optimize the Ingredion China Quality Management Strategy and Roadmap continuously and drive the solid implementation in each plant both in China and Malaysia. Maintain and improve the Quality Management System to satisfy certification, regulation, corporate and increasingly complex and diverse customer requirements continuously. Provide leadership and guidance to the quality teams on the execution of the IPS Quality Pillar delivers the continuous improvement of results for: in-process rework/downgrades; first pass compliance (FPC) metrics; customer complaints; internal/external audit results.  Collaborate with regional/global supplier quality to manage raw material compliance and ensure supplier conformance and prevent quality issues caused by raw materials. Provide coach and insights to the team on the Master Data management to support the business growth. Lead the team to improve the trading goods management, drive the investigation for the customer complaint timely and reduce the customer complaint rate year by year. Collaborating with GTM and each plant to make sure customers’ Quality needs are well captured and aligned before new products launched to achieve meeting customer application requirement at first time. Work with cross functions to improve the agility of the process to meet the business requirements on the premise of regulation compliance. Maintain contacting both internal and external network to identify, introduce and drive for the implementation for best practice from other locations/businesses related to the Quality and Food Safety management. Lead Quality team to seek CI opportunities and drive innovation culture to improve quality performance, work efficiency, and reduce manufacturing cost continuously. Oversee the EHSS management of Quality function to achieve all EHSS targets and ensure zero recordable incidents continuously. Build great Talents in the Quality team. Flexible to meet the increased demands of the role.

Qualified candidates will have:

Mandatory requirements:

Bachelor's degree or higher in food engineering or similar education background. Minimum of 10 year- experienced in quality assurance management or auditing in food or pharmaceutical industry, including at least 5 years team management and development experience. Very good understanding in Quality and Food Safety Management system such as ISO9001, FSSC22000, BRC, HACCP etc.. Good customer interaction experience. Good strategy thinking and strategy development skill on quality. Strong leadership skills and excellent communication and presentation skills. Literate in MS Office software. Good command of English in both written and spoken. High work efficiency, keep commitment, perseverance under pressure, and ability to deal with challenging situations.

Desirable requirements:

Be good at the RCA tools application and could act as an RCA facilitator. B-to-B business with international customer group working experience.

Required behaviors and skills:

Interpersonal effectiveness - Establish a constructive and cooperative relationship with colleagues and a climate of openness and trust. Taking ownership - Demonstrate a high level of honesty, integrity, and commitment to one’s profession and accept responsibility for the consequences of one’s decisions and actions. Business acumen - Understand the critical points of the business, well balance GTM and Operation team’s requirements. Quick response, strong problem-solving skills, and good at communication.

Relocation Available:

Yes, Within Country

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