Assistant, Claims Support
4 weeks ago
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.
Sound like you? Then read on.
About the Role
Position Title: Assistant, Claims Support 岗位职责:
1.根据规则管理理赔录入数据,预审核理赔案件,完善及修正理赔数据,确保理赔案件的正确及时分流。
2.与SSO作业管理团队及运营专家部理赔团队配合,加强理赔录入供应商培训、沟通及数据管控,确保理赔数据录入、传输的时效和准确率。
3.配合理赔录入供应商及理赔作业团队的节奏进行轮班作业,协助理赔作业岗完成初审及复核工作,确保理赔作业时效和准确率。
4.定期进行质量检查、业务分析,撰写分析报告。参与日常辅导和培训,持续完善培训体系及知识库,提升小组专业技能。
岗位要求:
1.本科或以上学历, 有个险运营经验为佳
2.工作认真负责、细心、有耐心、有效率,喜欢稳定的工作环境
3.良好的人际沟通技巧,团队合作能力
4.高度责任心,良好的学习能力、适应能力、抗压能力
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