SAP CC L3 Functional Specialist

2 weeks ago

Shanghai, China Faurecia Full time

Job Description

Main purpose of the job:

To support (on 3rd level) users functionally in all aspects of the SAP ECC modules FI/CO/PS.
It is to work within the Global ERP Organization in the Asia Pacific region. This position, which reports to the FICO domain leader, will be located in Shanghai, and responsible for change request analysis together with EDL./BA team, responsible for configurations and supporting existing applications and functions within the SAP FICO area, trouble shootings base on the reports from L2/BA team. This role will require good team work and an excellent attitude to ‘customer’ service because ‘customer’ support is a significant focus of the job.

Main missions:

• Execute 3rd level global support to users on the SAP modules FI/CO/PS
• Make analysis and find solution for functional problems from L2/BA teams. (realization only within the SAP standard respectively Core Model) 
• Responsible for business analysis and technical feasible for new change request and follow up RFC. 
• Communications with EDL/BA, FCS competence centre and L2 and exchange the necessary information.
• Responsibilities for the users ramp up. 
o Train 2nd-level functional team. 
o Interface the supported departments / user-groups with adjacent modules (process integration). 
o Inform 2nd level support on evolution of core system concerning the administered modules 
o Acquire knowledge on FI/CO/PS modules for FCS process (functional side)

Specific missions:

• SPOC or Support go-live of FCS roll outs 
• Follow up the further evolution of FI/CO/PS within FCS (extension of FI/CO/PS use cases)

Profile:

• Bachelor above Degree in Information Technology or in a functional domain (Finance, Controlling,) 
• 8+ years of hands on SAP FICO implementation and supporting experience
• Proven track record of successful SAP FICO project implementations or supporting experience.
• Demonstrated strong problem solving skills and ability to work effectively as a great team worker under multitasks with strong communication skills. 
• Self directed with high-level of initiatives and strong work ethic and responsibility.
• High-level analytical skills, including data analysis, testing and solutions.
• Strongly focused on delivery and quality and take responsibility for provided solutions.
• Demonstrated process and project management capability.
• Fluent oral and written English communication skills, including strong presentation skills.
• Excellent oral and written Mandarin Chinese communication skills
• Experience in training users and good documentation skills.
• SAP new technologies like S/4 HANA, SCP, machine learning etc are preferred.
• Highly proficient computer skills (Internet, MS Office, especially PowerPoint and Excel).

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