Manufacturing Partner Operations, Senior Advisor

7 months ago

Guangzhou, China Zebra Full time
Remote Work: Yes
Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.
We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.
You will be part of a Supply Chain team accountable of guiding and leading our manufacturing partners to meet our customers’ expectations as well as helping to create, implement and adopt new processes, platforms and technologies that enables better customer experience.    The Senior Advisor, Manufacturing Partner Operations is the primary interface to the Manufacturing Partner site and is accountable for driving defined Key Operational Performance Metrics and Zebra Product Deliveries. This position acts as the main point of contact with our Manufacturing Partners supporting all business at the partner site. Position requires strong understanding of Supply Chain management processes and comprehensive manufacturing operations knowledge. This leadership position works with cross functional partners to balance operational efficiency and cost. The Operations Manager is responsible for overseeing and providing governance of metrics, policies, and procedures.
Responsibilities:
  • Primary contact for cross functional requests related to supply chain engagement.
  • Sets operational goals and Key Performance Metrics (KPIs) for our manufacturing partner sites. Feeds this data into Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBR) to drive Partner Strategies
  • Accountable for driving Monthly Operational Reviews with our Manufacturing Partners; driving adherence to Key Performance Metrics (KPIs), identifying root cause issues, and implementing process changes where needed.
  • Manage end-to-end Supply Chain Operation, orchestrate manufacturing operations and collaborate with cross functional teams to deliver the best value to our customers.
  • Responsible for oversight of capacity planning and manufacturing delivery execution aligning to forecast changes and business needs – Revenue and backlog management.
  • Central point of contact to manage Quality excursions; design or manufacturing related.
  • Communicate plans, priorities, and roadmaps for Supply Operations team to execute and meet required performance and results requirements.
  • Material Management oversight, assurance of timely and sufficient inbound material models for internal and external suppliers. Understanding and enforcement of procurement process required (e.g. Build Plan Mgmt, Supply-Demand reviews, Leadtime attainment). Point of Escalation. 
  • Manage and participate in critical projects such as scheduled ship date improvements and Tier 1 and Tier 2 supplier delivery performance.
  • Oversite and management of Site Level inventory metrics (Inventory entitlement, strategic inventory implementation and levels, E&O, buyback/consignment adherence and approval)
  • Oversee Engineering Change Order management to ensure transparent implementation and minimized Inventory impact.
  • Excess and Obsolete management and scrap approvals.
  • Provides alignment and support of Global Supply Chain strategic initiatives
  • Partners with various cross-functional organizations including Product Operations, Sourcing and Procurement, Planning, Fulfillment, Technology and Quality to drive business outcomes.
  • Cost and productivity (Non-Material Spend, PPV policy and approvals, cost reviews support MVA reduction projects)
  • Data stewardship and accuracy of data sent to Zebra to support operations.
  • Coordinates and develops procurement content for executive presentations.
  • Handles miscellaneous functional requests as focal point for supply chain.

Qualifications:
  • Bachelor’s degree
  • 10+ years of relevant experience
  • Advanced knowledge of the product sets supported Proven work experiences in the field of business operations, sourcing and procurement of relevant industries.
  • Manufacturing knowledge; PCBA, workflow and SOPs, product assembly and test, fulfillment processes Strong program management and influencing skills, critical thinking and problem solving, agile mindset Systems and data knowledge; ERP, E2Open, Oracle,
  • Reporting Capabilities Strong leadership skills coupled with the desire and ability for continuous learning / self development / development of others Strong process adherence and attention to detail/quality Strong communication skills, (listening, providing clear and concise data, Strong familiarity with vendor management and relevant software


To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. You can always verify the validity of a job posting or recruiter interaction by contacting us at If you are a victim of identity theft contact your local police department.

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