Key Account Management Driveshaft

4 weeks ago


Shanghai, China Oetiker Full time
Job Description

Position Summary

The Key account manager is responsable for several big vehicle accounts, he/she is to achive sales growth target through customer relationship management, lead generation, opportunity development, RFQ handling, contract negotiation, etc.

Essential Functions

  • Define, monitor and review account strategy for assigned key accounts, long-term growth target per key account and budgeting targets for KA
  • Protects and grows business at key account according to targets, drives sales activities to serve the key account’s needs and interact with global KAM
  • Responsible for price management, commercial terms (shipping, payment, contracts etc.), and engineering change requests, facilitate commercial reviews with key accounts
  • Identify technical challenges, promote innovation, coordinate development and drive customer adoption of solutions
  • Manage customer projects, supports customer complaints and provide field service and support
  • Coordinate team to increase customer satisfaction

Knowledge、Skills and Abilities 

  • Strong sense of customer centricity and performance-driven personality
  • Ability to build lasting business relationships
  • Excellent communication and presentation skills
  • Experience in collaborating effectively in cross-functional or matrix environment
  • Ability to adapt and perform in changing customer environments
  • Ability to handle negotiations, tense or confrontational situations
  • Excellent time management and project management capabilities
  • Proficient in management processes including the use of sales pipelines
  • Regional travel required

Qualifications

  • 5+ years experience in Key Account Management or Sales or Business development, preferably experienced in Automotive Industry including OEM or Tire1
  • University Degree in a relevant discipline (e.g. in Engineering) combined with relevant technical experience
  • Profound experience with sales of technical products requiring in-depth explanations
  • Competency in management of key accounts and associated networking
  • Experience in the Vehicle industry (Tier Supplier) is a major plus
  • Strong commercial acumen, understanding of a P&L, high affinity for numbers, proficiency in Excel, great analytical skills
  • Business Proficiency in English (oral and written communication skills)



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