Senior Account Manager
3 weeks ago
What you will do
Client Management Manage clients’ operational expectations and relationships Nature and maintain positive client relationships on a day to day Responsible for managing key projects under the direction of the overall team lead (Senior Account Director), ensuring creative and output excellence Understands clients’ & agency’s commercial challenges Financial responsibilities include review and sign-off of required project/billings, client management or escalation of billing as neededProject/Resource Management
Drive project scope, goals and deliverables to ensure efficiency & profitability Gatekeeper for deliverables, ensuring work and briefs are to expectations Analyze issues, develop solutions and overseas production, execution of projects Risk management of projects in its production, execution and adaptation phasesTeam Management
People development and management - includes coaching, inspiring, motivating junior direct reports aligned against a growth mindset
Who you are
Has excellent organizational and project management skills Self-motivated and able to operate independently, aligning with the team lead as required At ease working in an multinational agency environment, across offices and teams Knows how to navigate complex client stakeholder environments Passion for working in a highly creative and fast-paced environment Interested in the latest and greatest when it comes to marketing and advertisingRequired Experience
Minimum of bachelor’s degree or equivalent in a related field; graduate degree is a plus Five plus years of experience, which may include large-agency interactive or client-side marketing experience Category Experience in Sports, FMCG, Alcohol categories a plus Working within an integrated agency environment with media, PR, social and other agency partners Has deep knowledge and experience with multichannel marketing Excellent command of both verbal/written English and MandarinPlease be attentive to the requirements for this role and accompany your portfolio with a custom cover letter detailing why you’re the right talent for the job.
What We Offer
At Media.Monks, you’ll be joining a highly ambitious company on a global mission to win the decade by changing the industry for good. We are the most awarded creative digital experience company in the world. Partner to 8 of the 10 most innovative companies in the world, Media.Monks works with established as well as up-and-coming global and regional brands across brand, social, digital, experience, platform, data, media and technology. We support Chinese brands with global ambitions, and bridge cultures for global brands in China.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
岗位职责：
客户管理
管理客户的运营期望和关系 日常保持积极的客户关系 负责在高级客户总监的指导下管理关键项目，确保卓越的创意和产出 了解客户和代理机构的商业挑战 财务职责包括审查和签署所需的项目/账单、客户管理或根据需要升级账单项目/资源管理
推动项目范围、目标和可交付成果，确保效率和盈利能力 作为可交付成果的把关人，确保工作和简报符合预期 分析问题、制定解决方案以及海外生产、项目执行 项目在生产、执行和适应阶段的风险管理团队管理
人员发展和管理 - 包括根据成长心态对初级直接下属进行指导、启发和激励任职资格：
具有出色的组织和项目管理能力 自我激励，能够独立运作，根据需要与团队领导保持一致 可以在跨国机构环境中轻松工作 知道如何驾驭复杂的客户利益相关者环境 热衷于在高度创意和快节奏的环境中工作 对营销和广告方面的最新、最精彩的内容感兴趣所需经验
至少拥有相关领域的学士学位或同等学历 五年以上经验，其中可能包括大型机构互动或客户端营销经验，类别具有体育、快速消费品、酒精类别经验者优先 在集成的代理环境中与媒体、公关、社交和其他代理合作 伙伴合作 拥有深厚的多渠道营销知识和经验 优秀的英语和普通话口头/书面能力About Media.Monks:
Media.Monks is the purely digital operating brand of S4Capital plc that connects 8,600+ digital natives across one global team. We are united by a mission to shift industries forward and pave the path towards ambitious outcomes so our clients and our people can realize their full potential for growth. Our unified model combines solutions in media, data, social, platforms, studio, experience, brand and technology services to help our clients continuously reinvent themselves throughout increasingly rapid cycles of disruption. Our efforts to shape culture, build innovative technologies and unlock the future of growth have earned recognition from numerous esteemed panels: we maintain a constant presence on Adweek’s Fastest Growing lists (2019-22), regular recognition at Cannes Lions, inclusion in AdExchanger’s Programmatic Power Players (2020-23), the title of Webby Production Company of the Year (2021-23), a record number of FWAs, and have earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023. Together, these achievements solidify our experience in digital innovation, excellence in craft, and commitment to personal growth.
While we continue to grow our teams, please be mindful of fraudulent job postings and recruiting activities that may use our company name and information. Please be mindful to protect your personal information, especially your national identification number, and bank account information during a recruiting process. While Media.Monks may reach out to potential candidates via LinkedIn, we will always ask applicants to apply through our website () and will never ask for payment or bank account information during the recruitment process.
Disclaimer:
Responsible for resourcing and implementing security controls for your teams processes and systems
Responsible that all your personnel apply information security in accordance with the established information security policy
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