Data Center Technical Support Engineering Operations Engineer, BJS

7 months ago


Langfang, China Amazon Connect Technology Services (Beijing) Co., Ltd. Full time


The Facility Engineer will be responsible for providing technical support to Data Center Engineering Operations within data centers including risk management and mitigation, corrective and preventative maintenance of data center infrastructure, vendor management and metric reporting.

Key job responsibilities
· Provide technical support for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
· Provide technical support for performance benchmarks establishment, conduct analyses, and prepare reports on all aspects of the data center facility infrastructure operations and maintenance.
· Generate change management requests & incident management tickets for DCEO activities.
· Work with DCO managers (IT) and other business leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
· Establish documentation relevant to technical support of business & facility operations.
· Responsible for supporting the installation of the racks and the provision of power/cooling.
· Support the COLO management of both routine maintenance and emergency services on a variety of essential systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
· Assist in the design, implementation, commissioning and build out of new facilities.
· Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
· Assist in recruiting efforts.
· Support operating partners in the resolution of any infrastructure engineering issues.

We are open to hiring candidates to work out of one of the following locations:

Langfang, CHN

BASIC QUALIFICATIONS

•4+ years of relevant work experience in maintaining a DC or Critical space facility.
•Strong verbal and written communication skills.
•Strong Facilities Management skills.
•Ability to prioritize in complex, fast-paced environment.

PREFERRED QUALIFICATIONS

•An excellent understanding of the electrical and mechanical systems used in a data center environment, including but not limited to Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.
•Mission Critical facility management experience for a large enterprise or large Colocation provider.
•Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
•Data center Project Management/ capacity planning and budgetary experience.
•Knowledge in IT services such as servers, network, cabling and platform.
•Appropriate Security and Safety awareness.


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