Technical Service Engineer, Glass

4 weeks ago


Nanjing Shi, China H.B. Fuller Full time

H.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest adhesion challenges.

Position Title: Account Manager, Glass

Location: Nanjing, China

主要职责总体介绍
负责公司中空玻璃产品及设备应用技术咨询与技术支持,向中空玻璃支持经理汇报。通过售前咨询(用胶推荐、技术方案)、现场讲座、提供培训、案例总结和整理等方式,有力支持与配合一线建筑地区经理的产品销售工作,通过技术方案的提供和现场施工及其指导,提升客户价值。

主要职责
1. 职责
- 应地区经理的需求,提供用胶推荐、施胶方案。
- 根据统一安排,支持地区经理与客户进行技术交流。
- 支持地区经理重点客户投标的技术方案或技术协议的制订。
- 售后客诉的现场处理。
- 客诉相关验证实验设计实施。

2. 产品研发技术支持
- 配合研发部门对新配方进行应用测试。
- 配合生产部门对试生产的产品进行应用测试。
- 定期进行竞争对手产品的评估。
- 定期进行产品与客户基材的相容性评估。

3. 新产品推广技术支持
- 应销售的要求,与客户进行新产品的技术交流。
- 应客户需求,对新产品的使用进行现场指导和工艺改善。
- 新产品售后的客诉现场处理。

任职要求
1. 化学及相关专业,大专及以上学历。
2. 1年以上胶黏剂,树脂,涂料相关经验。
3. 英语:具备基本的听说读写水平。
4. 熟练使用office办公软件。
5. 良好沟通。
6. 身体健康,能够接受出差。



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