Service Sales Specialist
2 weeks ago
At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
As a Service Sales Specialist for Electrification Business Area in Nanjing, China, you will be responsible for focusing on installed base penetration (IB) and sell the entire Service product portfolio in collaboration with other ABB service units building long term customer relationships and ensure immediate response to specific customer needs and issues.
Your responsibilities- Being in collaboration with the Service Sales Manager and/or Service Manager implementing service sales strategy penetrating IB, promoting various upgrade, retrofit and value add solutions to the benefit of the customer
- Utilizing ServIS to understand the existing installed base (IB) and identifying and developing sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market
- Generating service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios
- Establishing long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM)
- Selling entire service product portfolio to expand ABB footprint in the designated area(s) Charts out and monitors sales proposals, tenders and follows up proposal statistics.
- Preparing ABB's Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager Communicating contract details in accordance with ABB offering and strategy Manages administrative sales processes
- Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings) translating the needs of customer into relevant ABB Service offerings and solutions
- Contributing to risk assessments related to price and quality Registers required information into the appropriate customer database ensuring technical reliability, safety and cost-effective solutions to satisfy customer's needs
- Bachelor's or master's degree, Major in science or engineering (electrical automation major is preferred)
- At least 3 year's sales experience in related industries; Strong sales competency with digital capability & knowhow; At least have experience and knowledge of digitalization (automation) project
- Strong learning ability; customer orientation; Strong sense of responsibility and personal integrity.
- Must be result driven, strong interpersonal and communication skills, be good at teamwork
- Life insurance
- Disability insurance
- Accident insurance
- Sick pay
- Meal allowance
ABB's Electrification Business Area is a global leader in electrical products and solutions, operating in more than 100 countries, with over 200 manufacturing sites. Our 50,000+ employees are dedicated to transforming how people live, connect and work by delivering safe, smart and sustainable electrification solutions. We are shaping the future trends of electrification, differentiating through technological and digital innovation while delivering an outstanding experience through operational excellence for our customers across utilities, industry, buildings, infrastructure and mobility. For more information visit
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website.
Work model: hybrid #LI-hybrid
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