Counter Manager

3 months ago

Beijing, China coty Full time

Coty is a world leader in beauty and home to an illustrious roster of cosmetic, skincare and fragrance brands. And our company has a mission: to challenge the definition of beauty, to encourage authenticity and celebrate diversity. Because to us at Coty, beauty isn’t about conforming to somebody else’s ideal. It’s about inclusion and liberating everyone to shine in their unique way.


THE ROLE

Your role is to participate in the development of the retail sales, provide leadership to the Beauty Advisor, you will ensure that customers are given a quality service at counter, as well as a customized consultation, being able to advise and demonstrate full product range with your expert knowledge on both Make-up and Fragrance.

 

KEY RESPONSIBILITIES

In this role you will be responsible for:

  • Ensure high efficiency of inventory management and Processing stock procedures in accordance with Company guidelines to ensure 100% accuracy and compliance.
  • Manage defective items and facilitate the returns from store to warehouse.
  • Assist in all stock inventory cycles are completed as scheduled.
  • Works closely with Retail Excellence and Beauty Advisors to ensure smooth and effective store operations.
  • Ensure Beauty Advisor are totally conversant with the KPIs, business strategies and the implementing of all company policies and procedures through regular coaching.
  • Actively identify and solve any issues in store operations and people operations in a timely manner, scope includes planning and manage weekly rostering for all operations staff and to ensure that Roster always meet the Management expectation.
  • Facilitate in month end calculations of part timer salary, commissions as well as overtime pay.
  • To review and analyse daily sales, highlight problem areas, and take appropriate action to rectify poor performance. Propose and implement corrective actions if needed.
  • Support & Co-ordinate the changing of Merchandising Assortment and ensuring planograms guidelines are met and managing maintenance.
  • Manages all omni-channel orders for fulfilment and stock management from FSS Omni initiative.
  • Ensure retailer Price labelling is done and manages price changes.

 

WHAT YOU’LL BRING

ESSENTIAL:

  • Minimum of 3- 5 years’ experience in the relevant industry, beauty industry preferred.
  • Extensive knowledge of Fragrance products.
  • People management is essential as incumbent needs to connect and inspire the field team.
  • Great knowledge in KPI management as well as providing analysis on KPI and provide improvements across all BA.
  • Excellent & effective communication skills
  • Ability to remain calm and pleasant during peak hours, pleasant personality and service mindset

  • Wealth Management Associate

    3 days ago

    Beijing, Beijing, China HSBC Full time

    Global Wealth Management OpportunityHSBC's Global Wealth and Personal Banking (WPB) business is a leading provider of wealth management services to high net worth individuals and families. Our dedicated team of professionals serves millions of customers worldwide, providing a comprehensive range of products and services to meet their financial needs.About...

  • Make Up Artist

    3 months ago

    Beijing, China coty Full time

    Coty is one of the world’s largest beauty companies with an iconic portfolio of brands across fragrance, color cosmetics, skincare, and body care. COTY is the global leader in fragrance and number three in color cosmetics. COTY’s products are sold in over 150 countries around the world. COTY and its brands are committed to a range of social causes as...

  • Deputy Manager Beijing China

    2 days ago

    Beijing, Beijing, China HSBC Full time

    **Digital Business Services (DBS) Role**HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition.**Key Responsibilities**To proactively...

  • Teller

    5 months ago

    Beijing, China HSBC Full time

    Wealth and Personal Banking (WPB) Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become a global wealth manager with trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal...

  • Customer Service Representative

    3 days ago

    Beijing, Beijing, China HSBC Full time

    Global Wealth Management OpportunityHSBC's Global Wealth Management division is seeking an experienced professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing high-quality service to customers, communicating effectively to meet their needs, and assisting with regulatory reports and returns.Key...

  • Banking Professional

    3 days ago

    Beijing, Beijing, China HSBC Full time

    Global Wealth Management OpportunityHSBC's Global Wealth and Personal Banking (WPB) business is a leading provider of wealth management services to high net worth individuals and families. Our dedicated team of professionals serves millions of customers worldwide, providing a comprehensive range of products and services to meet their financial needs.About...

  • Deputy Manager Beijing HSBC China

    3 months ago

    Beijing, China HSBC Full time

    Digital Business Services (DBS) HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. We combine global expertise and technology to help keep us thriving in the competition. We are currently seeking an experienced...

  • Database Marketing Manager

    4 weeks ago

    Beijing, China Coloplast Full time

    工作摘要/目的Job Summary / Purpose Leverage database marketing to influence End-User/Patient/Consumers’ at the various stages of their patient life cycle. Impact consumers’ attitude and behaviour during awareness, consideration, usage and repeat purchase to fulfill marketing objective from trial to retention; Support brand strategy...

  • Restraint Systems

    2 months ago

    Beijing, China Mercedes-Benz Full time

    Tätigkeitsbereich:Forschung & Entwicklung incl. DesignFachabteilung:Development Passive Safety & Restraint SystemGesellschaft:Mercedes-Benz Group China Ltd.Standort:Mercedes-Benz Group China Ltd., BeijingStartdatum:sofortVeröffentlichungsdatum:..4Stellennummer:MERALArbeitszeit:Vollzeit Join usAufgaben 1. Develop and localize MG restraint components for MB...

  • Online Exams Invigilator

    3 months ago

    Beijing, China PEOPLECERT Full time

    Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! PeopleCert is looking for Online Exams Invigilators (Online Proctoring Agent), who are responsible for...