Customer Service Representative
6 days ago
Global Wealth Management Opportunity
HSBC's Global Wealth Management division is seeking an experienced professional to join our team as a Customer Service Representative. In this role, you will be responsible for providing high-quality service to customers, communicating effectively to meet their needs, and assisting with regulatory reports and returns.
Key Responsibilities:
- Provide exceptional customer service to meet customer needs and exceed expectations
- Communicate effectively with customers to understand their requirements and provide tailored solutions
- Assist with regulatory reports and returns to ensure compliance with industry standards
- Support counter administrative work to ensure efficient operations
Requirements:
- Bachelor's degree or above in a relevant field
- One year or above of working experience in a customer-facing role
- Experience in wealth management or personal banking is preferred
- Result-driven and able to work under pressure
- Highly responsible and able to work in a team environment
- Strong interpersonal skills and effective presentation skills
- Customer-centric service mindset
- Good spoken and written English language skills
About HSBC:
HSBC is a leading global banking and financial services organization with a presence in over 80 countries. Our Global Wealth Management division provides a range of financial services to high net worth individuals and families, including wealth management, private banking, and investment management.
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