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Account Manager

2 months ago

Shanghai, China Elmwood Brand Consultancy Full time

Join Elmwood Brand Consultancy as an Account Manager and become a vital part of a team that believes in the power of design to create brands with intent. At Elmwood, we understand the challenge of capturing attention in a fragmented world, and we are committed to building brands that are meaningful, momentous, and memorable. Our talented professionals collaborate across four international studios located in Singapore, Shanghai, London, and New York, delivering exceptional design and brand solutions for the world's leading brands. We pride ourselves on our commitment to fostering an extraordinary employee experience, where we empower our team members to explore their skills, enhance their knowledge, and unlock their unique potential. As we rise together with intent, we are dedicated to progress and inclusion, ensuring that your success aligns with Elmwood's vision. If you are passionate about brand strategy and have the drive to create impactful client relationships, we invite you to bring your expertise to our dynamic team and help shape the future of great design.


Responsibilities
  • Manage and nurture relationships with clients, ensuring their needs are met while exceeding expectations.
  • Collaborate with cross-functional teams to develop brand strategies and creative solutions tailored to client objectives.
  • Coordinate project timelines and deliverables, ensuring that all projects are completed on time and within budget.
  • Provide regular updates and reports to clients, demonstrating the impact and value of our work on their brand performance.
  • Facilitate effective communication between clients and internal teams throughout the project lifecycle.
  • Identify opportunities for account growth and develop proposals to enhance client partnerships.
  • Conduct market research and competitor analysis to inform branding strategies and recommendations.

Requirements

  • Bachelor's degree in marketing, business, design, or a related field.
  • 3-5 years of experience in account management or client service within the design or branding industry.
  • Proven ability to build and maintain strong client relationships while managing multiple accounts.
  • Strong understanding of branding principles and design processes.
  • Excellent communication and presentation skills, both written and verbal.
  • Ability to work collaboratively in a team-oriented environment and across diverse cultural settings.
  • A proactive mindset with strong problem-solving skills and attention to detail.