High Value ARM

Found in: Talent CN S2 - 2 weeks ago

Shanghai, China Standard Chartered Bank Full time

Role Responsibilities

Scope of Role

Assist a sales team in achieving agreed sales volume and profit objectives by acquiring, growing and retaining profitable Business Banking customers within acceptable risk parameters. Be primarily responsible for client coverage and work closely as a team with the Relationship Manager in providing direct sales support on post origination activities like documentation, reporting, etc by engaging with client, CRC,legal, compliance, etc. Active engagement with client and also with the product partners to ensure high level of utilization of regular limits. Work with the RM on a specified portfolio and jointly responsible for the revenue growth. Compliance and CDD follow up for account maintenance. Tracking and completion of monthly reports including but not limited to HC, performance, RM code management. Provide administrative support to the Unit. 

Key Responsibilities/Challenges: 

Ensure customer portfolio are well managed to deliver business performance. Maintain close relationship with Business Banking customers in providing solution-based initiatives to meet their needs. Build and expand existing customer relationship through in-depth analysis of their needs. Interview credit application, collect and analysis financial and related data to determine the general creditworthiness of the prospect and merits of the special loan request, establish and negotiate terms under which credit proposal and application for approval. Manage and out serve existing allocated portfolio of Business Banking customers. Responsible for identifying the business monitoring and testing and reporting findings, exceptions and results from such monitoring/testing activities. To monitor and ensure strict execution of KYC policy within the Business Banking. To constantly operate within the compliance’s guidelines set by group standard and/or local regulations. Constantly stay in touch with SME market to understand the latest development in the SME market in term of products and/or services, to suggest and help the Business Banking management in implementation of new product and/or services of Business Banking China. From time to time, to complete ad hoc tasks assigned by the line manager, deemed appropriate and necessary for the smooth functioning of the department. Accountable for implementing and complying with AML requirements when performing duties. Fully understand the importance of fraud prevention, prevent fraud risks, maintain safe and steady operation of the position, implement regulatory requirements of fraud prevention, strictly execute DOIs of the department, ensure to complete relevant trainings and embed fraud prevention in daily work Fully understand the importance of consumer rights protection, prevent damage to consumer’s best interest, implement regulatory requirements related to consumer rights protection, ensure to complete relevant trainings and to always embed consumer rights protection mindset when performing daily work. Provide administrative support to the Unit including but not limited to MIS report tracking, HC maintenance etc. 

Regulatory & Business Conduct

Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Our Ideal Candidate

University degree in Finance or related discipline is preferred. With certain years of banking experience preferred. Experience in selling to corporate customers, specifically to small and medium enterprises (SME) preferred. Knowledge of trade finance products preferred. Good marketing, communication, and interpersonal skill preferred. Willing to work under pressure Proactive, positive attitude, customer oriented, self-motivated & a strong champion of team work spirit Good command in written English preferred.  Other than above roles, job holder should follow other job duties and responsibilities assigned by line manager from time to time. Above key responsibilities and selection criteria are the major assessment to assess the staff if qualified during probation and competent after probation. Failing to satisfy any of the aforesaid requirements, or failing to pass CPBB essential, the employee will be deemed not meeting the recruitment requirement for passing probation, and the Bank is entitled to terminate the employee’s employment contract immediately. For employee who has passed the probation, failing to pass CPBB essential will be taken as assessment basis for job incompetency. Before attend and pass CPBB essential class, the employee should not perform any kind of business communication / engagement to customers. Please note that the job description above will be reviewed during the Job Objective setting every year, which may be amended and agreed where necessary by the employee and the line manager.

Role Specific Technical Competencies

Cash Management Services Credit Analysis and Verification Small Business Banking Customer Experience Management Liquidity Management

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