Manager Retail Operations MW, West 1 1 1 1

2 weeks ago


Shanghai, China Adidas Full time

PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:

Drive the district profitability by meet or exceeding sales & profit targets; Coach Store Managers to drive commercial success and excel in customer service; Ensure proper execution of established policies, procedures, initiatives and directives for own retail concept stores and support franchise key stores to be the model store to elevate customers’ retail operation capability.

KEY RESPONSIBILITIES:

Drive MW stores’ sell-out LFL% growing

Daily/weekly/monthly business performance tracking Business analyze and action proposal Retail Ops KPI tracking and improving

Drive MW stores’ faultless operation execution

Implement adidas operation initiatives in MW stores MW stores’ staff profile regular review MW stores’ rostering regular review MW stores’ staff training tracking and following MW stores’ staff fulfill ratio tracking and reaction

Drive MW stores’ key offer merchandising execution

Monthly IA plan review and feedback Monthly IA drop review and on-filed checking Weekly replenishment tracking and feedback Manual allocation management

Strengthen contacting with customer branch

MW project regular workshop with customer (with customer branch) Quarterly workshop with MW store manager in region Regular contacting with customer branch company covering related topics

KPI’s

Store business KPI’s Image/consumers satisfaction KPI’s Staff turnover and satisfaction KPI’s

KEY RELATIONSHIPS:

FRS HQ Visual Merchandising Retail Academy Business Planning Marketplace Management Account Sales Customer DOM / key store manager Omni Buying Retail HR Finance IT SCM

Knowledge, Skills and Abilities:

Strong management skills Excellent interpersonal/communication skills Results oriented Consumer service oriented Team player Able to multi-task

Requisite Education and Experience / Minimum Qualifications:

Minimum of 5 years’ experience in a retail multinational company Minimum 3 years’ experience in regional management

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