Head of Customer Supply Chain OE APAC

2 weeks ago


Shanghai, China Continental Full time

Job Description

Demand Planning

Steer short-, mid- and long-term FC (Customer Service (CS), KAM, BU Management, other interfaces as Manufacturing, Logistics, etc.) according to OE APAC strategy Drive best practice for FC process within KAM and CS organization Support strategic sales planning annual budget and the monthly forecasts and ensure the implementation

Availability

Monitor and steer OE inventory levels, including necessary safety stocks within supply chain Manage excess, out of age and other inventories Be central contact person and support for any finished product availability topics in APAC

Warehouse & Distribution

Cooperate with central W&D experts in regard to new warehouse projects Manage Day-to-day business with Service Providers of Conti warehouses for OE Be APAC W&D contact person of OE for already operating warehouses

Process & System Optimization

Continuously improve and adapt Supply Chain processes with focus on operational collaboration between CS, plant and KAM organization Continuously improve Supply Chain / Customer Service (CS) organization APAC Develop and integrate processes and organization for new OE customers in APAC Key User in APAC for OE for following systems: SCORE, APO

Interactions

Support KAM organization in projects for new customers and changes for existing customers regarding Supply Chain processes and Logistics Interface to RE BA Demand Management Develop decision basis and be representative of BA OE within the Demand & Supply Balancing activities APAC

Team Management

Functional lead of Customer Service Organization for OE APAC Drive training / knowledge exchange within CS organization APAC

GT PoMS

Sub Process Owner Role Local Level Responsible for the content, implementation, targets (KPIs/PIs), performance and training on Local Level

Qualifications

Bachelor’s degree or above in Engineering or Science Abundant experience in supply chain area (demand management, warehousing and distribution, etc.)  Experienced in leading supply chain projects Experienced in leadership or project management  Intercultural sensitivity

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