Customer Logistic Service Advisor_MA

3 weeks ago


Shanghai, China Bosch Full time
Job Description

1. Responsible for Sales Support & Customer Service OES including:
- O2C related routine tasks as timely & accurate Sales order processing, pro-active management of customer backlogs & communication to customers on status of delivery, customer requirement and customer claims management.
- Work independently as all logistics contact window to customers.
- Over all OES customer support team coordination, including timely escalation on critical customer demands.
- Actively discussing with customers on logistics/supply chain process improvements.
- Internal company cross team/ departmental co-ordination, including lean process/administration implementation.
- Integrate new customers into the Bosch organization. familiarization of business process.
2. Key Performance Indicators (KPI) Reporting.
3. Special projects / assignments or ad-hoc tasks will be assigned accordingly.

Qualifications

Bachelor’s degree or above in supply chain area. Strong team player, pro-active, flexible, self-motivated, willing to take additional responsibilities, entrepreneurship, ability to influence, and able to work under pressure. Knowledge in reputable ERP system and SAP is preferred. Advance (Champion) Excel, PPT etc. MS office skills. Highly preferred digital knowledge in RPA, VBA, Python, PBI etc. Good problem-solving skills, better with project management experience., Have working experience (min 2 years) in customer service, demand planning, and/or logistics related functions.  Very good communication skills.  Strong written and oral English communication skills.

  • Shanghai, China DSV Full time

    Time Type: Full TimeCustomer Service Specialist, Customer Service, Solutions North Central ChinaDSV – Global transport and logistics


  • Shanghai, China Atlas Copco Full time

    .fit_to_content{width:%;height:auto}Passionate people create exceptional thingsDid you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.We´re everywhere! Working with us means working with the latest technologies and groundbreaking,...


  • Shanghai, Shanghai, China BASF SE Full time

    Objectives: High quality monitoring of whole Order to Cash Process. Make sure order input and delivery in time. Take full responsibility of providing high quality and efficient customer service through daily customer management. Proactively manage the requirements from customers in in coordination with the sales, in order to secure and even expand business...


  • Shanghai, China cj-smart-cargo Full time

    Job responsibilities:1. Maintain, improve and expand overseas agency resources, and establish a good interactive and cooperative relationship with overseas agents;2. Accept overseas agent's inquiry, make daily quotations according to the service requirements of overseas agents, and provide corresponding transportation solutions;3. Accept overseas agency...


  • SHANGHAI, China BASF SE Full time

    Objectives: - High quality monitoring of whole Order to Cash Process. Make sure order input and delivery in time.- Take full responsibility of providing high quality and efficient customer service through daily customer management. Pro-actively manage the requirements from customers in in coordination with the sales, in order to secure and even expand...

  • Head of Logistic

    3 weeks ago


    Shanghai, China Henkel Full time

    At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Consumer Brands continuously drive the evolution in dynamic categories: Laundry & Home...


  • Shanghai, China Inter IKEA Group Full time

    Company descriptionSupply Chain Operations (SCO) connects our customers with IKEA products in a simple, affordable and sustainable way. SCO delivers excellent transport and logistic solutions today, tomorrow and over time by (a) optimizing replenishment solutions (b) defining physical goods flow capacity needs (c) sourcing and developing transport &...


  • Shanghai, Shanghai, China Inter IKEA Group Full time

    Company descriptionSupply Chain Operations (SCO) connects our customers with IKEA products in a simple, affordable and sustainable way. SCO delivers excellent transport and logistic solutions today, tomorrow and over time by (a) optimizing replenishment solutions (b) defining physical goods flow capacity needs (c) sourcing and developing transport &...

  • logistics analyst i

    7 days ago


    Shanghai, Shanghai, China TE Connectivity Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job OverviewTE Connectivity's Distribution & Logistics Teams manage the efficient flow of goods, services and information between point of origin through customer placement in order to meet customer...


  • Shanghai, China CHANEL Full time

    Manage Overall China FBP import and export Operation Overall vendors management to maintain service level. Explore supply chain resource and develop back up plan when business interruption ( e.g.supply chain interruption and COVID-19) Manage Overall FBP China business purchase order and inventory in-transit. Involve high level interaction with China...


  • Shanghai, China AsstrA Full time

    Head of Project Logistics at AsstrA | softgarden View job here Head of Project Logistics Full Time Shanghai, China Leadership Role 11/23/23 Head of...


  • Shanghai, China Siemens Ltd., China Full time

    Siemens Digital Industries (DI) is a leading innovator and technology provider in industrial automation anddigitalization. Our goal is to help our customers fully leverage the potentialof data by bridging the gap between the physical and digital worlds, andcombining the power of hardware and software. This approach enables us tointegrate previously...


  • Shanghai, China AsstrA Full time

    BDM - Project Logistics AsstrA is an ambitious team of 24 countries . More than 1,400 employees work in Europe, CIS countries, Asia and the USA. For more than 28 years, AsstrA has been offering a full range of transport and logistics services: road, sea, rail, air and intermodal transportation, customs services, cargo insurance, etc. With the...


  • Shanghai, China AsstrA Full time

    Head of Project Logistics AsstrA is an ambitious team of 24 countries . More than 1,400 employees work in Europe, CIS countries, Asia and the USA. For more than 28 years, AsstrA has been offering a full range of transport and logistics services: road, sea, rail, air and intermodal transportation, customs services, cargo insurance, etc. With the...


  • Shanghai, China AsstrA Full time

    Business Development Manager - Project Logistics at AsstrA | softgarden View job here Business Development Manager - Project Logistics Full Time Shanghai, China With Professional Experience ...


  • Shanghai, China Beijing Century Joyo Courier Service Co., Ltd. Full time

    Amazon has spent years building one of the world’s most efficient and optimized supply chains. Amazon Global Logistics (AGL) builds on that foundation with innovative distribution and end-to-end supply chain service for FBA sellers. To effectively bring our service to our customers, we are seeking an experienced Field Enablement Program Manager to design...

  • Ocean Logistics

    3 weeks ago


    Shanghai, China AsstrA Full time

    Ocean Logistics - Trade Lane Development Specialist at AsstrA | softgarden View job here Ocean Logistics - Trade Lane Development Specialist Full Time Shanghai, China With Professional Experience ...

  • Ocean Logistics

    3 weeks ago


    Shanghai, China AsstrA Full time

    Trade Lane Development Specialist  AsstrA is an ambitious team of 24 countries . More than 1,400 employees work in Europe, CIS countries, Asia and the USA. For more than 28 years, AsstrA has been offering a full range of transport and logistics services: road, sea, rail, air and intermodal transportation, customs services, cargo insurance, etc....

  • Logistics Specialist

    3 weeks ago


    Shanghai, China Tektronix Full time

    Responsibilities Leverage resource and capability to solve import problems together with other related teams Work cooperatively with Global platform logistics team, 3PL logistics supplier and broker for on-time delivery of inbound & outbound shipments Working closely with Customs and other gov bureaus on necessary certificate applications and gov...

  • Manager Logistics

    3 weeks ago


    Shanghai, China Henkel Full time

    At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers...