Assistant Manager

4 weeks ago

Qingdao Shi, China Hyatt Corporation Full time

Assistant Manager - Cafe - Hyatt Regency Hong Kong, Tsim Sha Tsui

Hyatt Regency Hyatt Regency Hong Kong, Tsim Sha Tsui CN - 91 - Hong KongBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: HON005913Local

Summary

Through the welcoming entrance of Cafe, you will be able to watch your food being freshly prepared before you eat straight out of the pan, off the grill or from the wok. The all-day restaurant serves international fare, ensuring pleasure for the palate.

What you will do:

Assist the Restaurant Manager to ensure that the outlet operate successfully, in accordance with the standard of the hotel and are individually profitable. Ensure that all associates deliver the brand promise and provide exceptional guest service at all times. Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily. Assist to monitor service and food and beverage standards in the Restaurant to take corrective actions where necessary.

Qualifications

What you should have:

Holds a diploma/degree in Hospitality Management specialising in Food and Beverage Management. Excellent customer service and Interpersonal Skills. Well developed Computer Skills particularly in the use of MS Office and email. Good trainer, able to facilitate at all levels. Comprehensive knowledge of business needs and productivity requirements. Minimum 2 years work experience as Assistant Manager in a hotel or large restaurant with good standards. Preferable prerequisite knowledge of the Travel/Hotel industry.

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